FSM Core Service Configuration

Learn how to setup and configure FSM service

Overview

Faecal Sludge Management (FSM) is a system that enables a citizen to raise a request for septic tank cleaning with there ULB’s directly or by reaching out to the ULB counter. The Citizen can track the application, make a payment for the charges and rate the service. This document contains the details about how to set up the FSM services and describes the functionalities it provides.

Pre-requisites

Before you proceed with the configuration, make sure the following pre-requisites are met -

  • Java 8

  • Kafka server is up and running

  • egov-persister service is running and has fsm-persister config path added in it

  • PSQL server is running and a database is created to store FSM Application data

  • (Optional) Indexer config for FSM is added in egov-indexer yaml paths to index the generated data. An index is required for data visualisation in kibana or in DSS.

  • Following services should be up and running:

    • egov-user

    • egov-workflow-v2

    • egov-perister

    • egov-localization

    • egov-notification-sms

    • egov-mdms

    • egov-idgen

    • egov-url-shortening

    • vehicle

    • vendor

    • fsm-calculator

    • billing-service

    • collection-services

Key Functionalities

  • A Citizen can file, track and rate the application for cleaning septic tank

  • ULB Employee can file an application for cleaning septic tank on behalf of Citizen

  • ULB Employee can assign DSO to the given application with a possible service date

  • DSO can accept or reject the application

  • DSO or ULB Employee can Complete the FSM Application after cleaning the septic tank

  • FSM Admin in ULB can cancel the application at any stage before completing the application

  • ULB Employee or Admin can view the audit log of the given application

Deployment Details

  1. Deploy the latest version of FSM

  2. Add fsm-persister.yml file in config folder in git and add that path in persister . (The file path is to be added in environment yaml file in param called persist-yml-path )

  3. If an index is to be created add the indexer config path in indexer service. (The file path is to be added in environment yaml file in param called egov-indexer-yaml-repo-path)

Configuration Details

MDMS Configuration

Add master data in MDMS service with the module name as FSM. Following is some sample master data for Application Channel (Source).

{
    "tenantId": "pb",
    "moduleName": "FSM",
    "ApplicationChannel": [
        {
            "name": "Telephone",
            "code": "TELEPHONE",
            "active": true,
            "citizenOnly":false
        },
        {
            "name": "Counter",
            "code": "COUNTER",
            "active": true,
            "citizenOnly":false
        },
        {
            "name": "Online",
            "code": "ONLINE",
            "active": true,
            "citizenOnly":true
        }
    ]
}

Checklist (Checklist to be answered by a citizen while rating)

{
	"tenantId": "pb",
	"moduleName": "FSM",
	"CheckList": [{
			"code": "SPILAGE",
			"active": true,
			"required": true,
			"type": "SINGLE_SELECT",
			"options": [
				"YES",
				"NO",
				"NA"
			]
		},
		{
			"code": "SAFETY_GEARS_USED",
			"active": true,
			"type": "MULTI_SELECT",
			"required": true,
			"options": [
				"EYE_GEAR",
				"HAND_GLOVES",
				"NOSE_MASK"
			]
		}
	]
}

Config (Configuration at the application level)

{
    "tenantId": "pb",
    "moduleName": "FSM",
    "Config": [
        {
            "code":"noOfTrips",
            "override":false,
            "default":1,
            "active":true,
            "description":"override:true indicates, noOfTrips poperty is allowed to override in FSM."
        },
        {
            "code":"additionalDetails.tripAmount",
            "override":false,
            "active":true,
            "description":"override:true indicates, tripAmount poperty is allowed to override in FSM."
        },
        {
            "code":"slumName",
            "override":true,
            "active":true,
            "description":"override:true indicates, tripAmount poperty is allowed to override in FSM."
        },
        {
            "code":"ALLOW_MODIFY",
            "WFState":"CREATED",
            "override":[
                "propertyUsage",
                "vehicleType",
                "sanitationtype",
                "address.pincode",
                "address.city",
                "address.locality",
                "address.street",
                "address.doorNo",
                "address.landmark",
                "pitDetail"
            ],
            "active":true,
            "description":"properties in override allowed to modify when FSM application moving from CREATED Status to next status."
        }
        
    ]
}

FSTP Plant Info (FSTP information for each city)

{
    "tenantId": "pb",
    "moduleName": "FSM",
    "FSTPPlantInfo": [
        {
            "PlantCode": "AMR001",
            "PlantName": "Amritsar FSTP",
            "active": true,
            "PlantType":"FSTP",
            "PlantLocation":"Amritsar",
            "PlusCode":"JQ2R+7G Khapar Kheri, Punjab",
            "PlantOperationalTimings":"10.00am-08.00pm",
            "PlantOperationalCapacityKLD":"50",
            "ULBS":"ppb.jalandhar,pb.amritsar"
        },
        {
            "PlantCode": "MOH002",
            "PlantName": "Mohali SeTPP",
            "active": true,
            "PlantType":"SeTP",
            "PlantLocation":"Mohali",
            "PlusCode":"MPFQ+V2 Sahibzada Ajit Singh Nagar, Punjab",
            "PlantOperationalTimings":"10.00am-06.00pm",
            "PlantOperationalCapacityKLD":"100",
            "ULBS":"pb.mohali"
        }
    ]
}

Pit Type (Type of pit)

{
    "tenantId": "pb",
    "moduleName": "FSM",
    "PitType": [
        {
            "name": "Conventional septic tank",
            "code": "CONVENTIONAL_SPECTIC_TANK",
            "active": true,
            "dimension":"lbd"
        },
        {
            "name": "Septic tank with soak pit",
            "code": "SEPTIC_TANK_WITH_SOAK_PIT",
            "active": true,
            "dimension":"dd"
        }
    ]
}

Property Type

{
  "tenantId": "pb",
  "moduleName": "FSM",
  "PropertyType": [
    {
      "name": "Residential",
      "code": "RESIDENTIAL",
      "active": true,
      "minAmount":"100",
      "maxAmount":"500"
    },
     {
      "name": "Independent House",
      "code": "RESIDENTIAL.INDEPENDENT_HOUSE",
      "active": true,
      "propertyType": "RESIDENTIAL",
      "minAmount":"100",
      "maxAmount":"300"
    },
    {
      "name": "Apartment",
      "code": "RESIDENTIAL.APARTMENT",
      "active": true,
      "propertyType": "RESIDENTIAL",
      "minAmount":"400",
      "maxAmount":"600"
    },
    {
      "name": "Row Houses",
      "code": "RESIDENTIAL.ROW_HOUSES",
      "active": true,
      "propertyType": "RESIDENTIAL",
      "minAmount":"700",
      "maxAmount":"900"
    },
    {
      "name": "Commercial",
      "code": "COMMERCIAL",
      "active": true,
      "minAmount":"2000",
      "maxAmount":"5000"
    },
    {
      "name": "Community Toilets",
      "code": "COMMERCIAL.COMMUNITY_TOILETS",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"1000",
      "maxAmount":"1200"
    },
    {
      "name": "Hotel",
      "code": "COMMERCIAL.HOTEL",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"1300",
      "maxAmount":"1500"
    },
    {
      "name": "Restaurant",
      "code": "COMMERCIAL.RESTAURANT",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"1600",
      "maxAmount":"1800"
    },
    {
      "name": "Shopping Mall",
      "code": "COMMERCIAL.SHOPPING_MALL",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"1900",
      "maxAmount":"2100"
    },
    {
      "name": "Community hall",
      "code": "COMMERCIAL.COMMUNITY_HALL",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"2200",
      "maxAmount":"2500"
    },
    {
      "name": "Bank",
      "code": "COMMERCIAL.BANK",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"2600",
      "maxAmount":"2800"
    },
    {
      "name": "Private office",
      "code": "COMMERCIAL.PRIVATE_OFFICE",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"2900",
      "maxAmount":"3200"
    },
    {
      "name": "Market",
      "code": "COMMERCIAL.MARKET",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"3300",
      "maxAmount":"3500"
    },
    {
      "name": "Hostel",
      "code": "COMMERCIAL.HOSTEL",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"3600",
      "maxAmount":"3900"
    },
    {
      "name": "Warehouse",
      "code": "COMMERCIAL.WAREHOUSE",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"400",
      "maxAmount":"4200"
    },
    {
      "name": "Petrol pumps",
      "code": "COMMERCIAL.PETROL_PUMPS",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"4300",
      "maxAmount":"4500"
    },
    {
      "name": "Resort",
      "code": "COMMERCIAL.RESORT",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"4600",
      "maxAmount":"4800"
    },
    {
      "name": "Theme park",
      "code": "COMMERCIAL.THEME_PARK",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"4900",
      "maxAmount":"5100"
    },
    {
      "name": "Sports center",
      "code": "COMMERCIAL.SPORTS_CENTER",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"5200",
      "maxAmount":"5500"
    },
     {
      "name": "Institutional",
      "code": "INSTITUTIONAL",
      "active": true,
      "minAmount":"1000",
      "maxAmount":"3000"
    },
     {
      "name": "Temple",
      "code": "INSTITUTIONAL.TEMPLE",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"5600",
      "maxAmount":"5900"
    },
     {
      "name": "Mosque",
      "code": "INSTITUTIONAL.MOSQUE",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"6000",
      "maxAmount":"6200"
    },
     {
      "name": "Church",
      "code": "INSTITUTIONAL.CHURCH",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"6300",
      "maxAmount":"6500"
    },
     {
      "name": "Gurudwara",
      "code": "INSTITUTIONAL.GURUDWARA",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"6600",
      "maxAmount":"6800"
    },
     {
      "name": "Monastery",
      "code": "INSTITUTIONAL.MONASTERY",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"6900",
      "maxAmount":"7200"
    },
     {
      "name": "School",
      "code": "INSTITUTIONAL.SCHOOL",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"7300",
      "maxAmount":"7500"
    },
     {
      "name": "College",
      "code": "INSTITUTIONAL.COLLEGE",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"7600",
      "maxAmount":"7900"
    },
     {
      "name": "University",
      "code": "INSTITUTIONAL.UNIVERSITY",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"8000",
      "maxAmount":"8200"
    },
     {
      "name": "Anganwadi",
      "code": "INSTITUTIONAL.ANGANWADI",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"8300",
      "maxAmount":"8500"
    },
     {
      "name": "Training Institutes",
      "code": "INSTITUTIONAL.TRAINING_INSTITUTES",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"8600",
      "maxAmount":"8800"
    },
     {
      "name": "Hospital",
      "code": "INSTITUTIONAL.HOSPITAL",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"8900",
      "maxAmount":"9200"
    },
     {
      "name": "Nursing home",
      "code": "INSTITUTIONAL.NURSING_HOME",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"9300",
      "maxAmount":"9500"
    },
     {
      "name": "Community health center",
      "code": "INSTITUTIONAL.COMMUNITY_HEALTH_CENTER",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"9400",
      "maxAmount":"9600"
    },
     {
      "name": "Jail",
      "code": "INSTITUTIONAL.JAIL",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"9700",
      "maxAmount":"1000"
    },
     {
      "name": "Police station",
      "code": "INSTITUTIONAL.POLICE_STATION",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"10100",
      "maxAmount":"10500"
    }
  
  ]
}

Slum (Slums mapped to the locality of the city)

{
	"tenantId": "pb",
	"moduleName": "FSM",
	"Slum": [{
			"code": "SL0001",
			"active": true,
			"name": "Kathagada juanga sahi",
			"locality": "SUN20"
		},
		{
			"code": "SL0002",
			"active": true,
			"name": "Kathagada Parbatia Sahi",
			"locality": "SUN20"
		},
		{
			"code": "SL0003",
			"active": true,
			"name": "Gangadhar Sahi",
			"locality": "SUN35"
		},
		{
			"code": "SL0004",
			"active": true,
			"name": "Pandab Nagar",
			"locality": "SUN35"
		},
		{
			"code": "SL0005",
			"active": true,
			"name": "Haridakhandi Harijana sahi",
			"locality": "SUN35"
		},
		{
			"code": "SL0006",
			"active": true,
			"name": "Haridakhandi Kadalibada Sahi",
			"locality": "SUN55"
		},
		{
			"code": "SL0007",
			"active": true,
			"name": "Haridakhandi Bada sahi",
			"locality": "SUN55"
		},
		{
			"code": "SL0008",
			"active": true,
			"name": "Haridakhandi Redika Sahi",
			"locality": "SUN55"
		},
		{
			"code": "SL0009",
			"active": true,
			"name": "Golapali Sahi",
			"locality": "SUN18"
		},
		{
			"code": "SL0010",
			"active": true,
			"name": "Surya Nagar",
			"locality": "SUN18"
		},
		{
			"code": "SL0011",
			"active": true,
			"name": "Damba Sahi",
			"locality": "SUN18"
		},
		{
			"code": "SL0012",
			"active": true,
			"name": "Raju Dhoba Sahi",
			"locality": "SUN08"
		}
	]
}

Business Service / Workflow Configuration

Create businessService (workflow configuration) using the __/businessservice/_create.

Following is the product configuration for FSM:

{
  "RequestInfo": {
    "apiId": "Rainmaker",
    "action": "",
    "did": 1,
    "key": "",
    "msgId": "20170310130900|en_IN",
    "requesterId": "",
    "ts": 1513579888683,
    "ver": ".01",
    "authToken": "{{devAuth}}",
    "userInfo": {
      "id": 73,
      "userName": null,
      "name": null,
      "type": "EMPLOYEE",
      "mobileNumber": null,
      "emailId": null,
      "roles": [
        {
          "id": 2,
          "name": "Customer Support Representative",
          "code": null,
          "tenantId": null
        }
      ],
      "tenantId": null,
      "uuid": "uuid"
    }
  },
  "BusinessServices": [
        {
            "tenantId": "pb",
            "businessService": "FSM",
            "business": "fsm",
            "businessServiceSla": 172800000,
            "states": [
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": null,
                    "applicationStatus": null,
                    "docUploadRequired": false,
                    "isStartState": true,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "action": "APPLY",
                            "nextState": "PENDING_APPL_FEE_PAYMENT",
                            "roles": [
                                "FSM_CREATOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "action": "CREATE",
                            "nextState": "CREATED",
                            "roles": [
                                "CITIZEN"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CREATED",
                    "applicationStatus": "CREATED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "action": "REJECT",
                            "nextState": "REJECTED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "action": "SUBMIT",
                            "nextState": "PENDING_APPL_FEE_PAYMENT",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "PENDING_APPL_FEE_PAYMENT",
                    "applicationStatus": "PENDING_APPL_FEE_PAYMENT",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "action": "REJECT",
                            "nextState": "REJECTED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "action": "SENDBACK",
                            "nextState": "CREATED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "action": "PAY",
                            "nextState": "ASSING_DSO",
                            "roles": [
                                "CITIZEN",
                                "FSM_COLLECTOR"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "ASSING_DSO",
                    "applicationStatus": "ASSING_DSO",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "action": "SENDBACK",
                            "nextState": "PENDING_APPL_FEE_PAYMENT",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "action": "ASSIGN",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "DSO_REJECTED",
                    "applicationStatus": "DSO_REJECTED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_REJECTED",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_REJECTED",
                            "action": "REASSING",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_REJECTED",
                            "action": "SENDBACK",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "DSO_INPROGRESS",
                    "applicationStatus": "DSO_INPROGRESS",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "SENDBACK",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "DECLINE",
                            "nextState": "ASSING_DSO",
                            "roles": [
                                "FSM_DSO",
                                "FSM_EDITOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "COMPLETED",
                            "nextState": "CITIZEN_FEEDBACK_PENDING",
                            "roles": [
                                "FSM_DSO",
                                "FSM_EDITOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "PENDING_DSO_APPROVAL",
                    "applicationStatus": "PENDING_DSO_APPROVAL",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "DSO_REJECT",
                            "nextState": "DSO_REJECTED",
                            "roles": [
                                "FSM_DSO"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "DSO_ACCEPT",
                            "nextState": "DSO_INPROGRESS",
                            "roles": [
                                "FSM_DSO"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "COMPLETED",
                    "applicationStatus": "COMPLETED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": true,
                    "isStateUpdatable": false
                },
                {
                    "sla": null,
                    "state": "REJECTED",
                    "applicationStatus": "REJECTED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": true,
                    "isStateUpdatable": false,
                    "actions": null
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CANCELED",
                    "applicationStatus": "CANCELED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": true,
                    "isStateUpdatable": false,
                    "actions": null
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CITIZEN_FEEDBACK_PENDING",
                    "applicationStatus": "CITIZEN_FEEDBACK_PENDING",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": false,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "CITIZEN_FEEDBACK_PENDING",
                            "action": "SUBMIT_FEEDBACK",
                            "nextState": "COMPLETED",
                            "roles": [
                                "CITIZEN"
                            ]
                        }
                    ]
                }
            ]
        }
    ]
}

Localization Setup

Using /localization/messages/v1/_upsert , add localisation (templates) for notification messages to be sent.

Following are the product notification templates

{
  "messages":[
         {
            "code": "FSM_SMS_CREATED_CREATE",
            "message": "Dear Applicant,Your application for cleaning septic tank/pit is created with application reference no.<2>.You will be notified to make an application fee shortly.Request is expected to be completed within 24hrs of making the payment.",
            "module": "rainmaker-common",
            "locale": "en_IN"
        },
          {
            "code": "FSM_SMS_PENDING_APPL_FEE_PAYMENT_SUBMIT",
            "message": "Dear Applicant, Please pay the application fee Rs.<AMOUNT_TO_BE_PAID>/- for cleaning the septic tank/pit with request number <2>.Click this link <PAY_LINK> to make the payment.Request is expected to be completed within 24hrs of making the payment.",
            "module": "rainmaker-common",
            "locale": "en_IN"
        },
        {
            "code": "FSM_SMS_PENDING_APPL_FEE_PAYMENT_APPLY",
            "message": "Dear Applicant, Your application for cleaning septic tank /pit is created with application number <2>.Please click this link <PAY_LINK> to pay the application fee for processing the application.Request is expected to be completed within 24hrs of making the payment.",
            "module": "rainmaker-common",
            "locale": "en_IN"
        },
        {
            "code": "FSM_SMS_ASSING_DSO_PAY",
            "message": "Dear Applicant, Amount of Rs.<AMOUNT_TO_BE_PAID>/- is received towards the payment of cleaning septic tank /pit with reference no. <RECEIPT_NO>.You will be notified when an operator is assigned to a request. Please click this link <RECEIPT_LINK> to download the receipt",
            "module": "rainmaker-common",
            "locale": "en_IN"
        },
        {
            "code": "FSM_SMS_DSO_INPROGRESS_DSO_ACCEPT",
            "message": "Dear Applicant, Vehicle <VEHICLE_REG_NO> will be reaching your location to clean the septic tank/pit on <POSSIBLE_SERVICE_DATE> with reference to your application number <2>. You can contact the operator in +91 <DSO_MOBILE_NUMBER>.",
            "module": "rainmaker-common",
            "locale": "en_IN"
        },
        {
            "code": "FSM_SMS_CITIZEN_FEEDBACK_PENDING_COMPLETED",
            "message": "Dear Applicant, Your request for cleaning septic tank/pit is completed.Please take some time to rate us using the link <FSM_APPL_LINK>.",
            "module": "rainmaker-common",
            "locale": "en_IN"
        },
        {
            "code": "FSM_SMS_REJECTED_REJECT",
            "message": "Dear Applicant, Your request for cleaning the septic tank/pit is rejected with the reason <FSM_DSO_REJECT_REASON> . Please use this link <NEW_FSM_LINK> to create a new request if needed.",
            "module": "rainmaker-common",
            "locale": "en_IN"
        },
        {
            "code": "FSM_SMS_CANCELED_CANCEL",
            "message": "Dear Applicant, Your request for cleaning the septic tank/pit is cancelled with the reason <FSM_CANCEL_REASON> . Please use this link <NEW_FSM_LINK> to create a new request if needed.",
            "module": "rainmaker-common",
            "locale": "en_IN"
        }
    ]
}

Actions & Role Action Mapping

Add Role-Action mapping for the APIs in MDMS. Following are the required entries. They should be mapped to both CITIZEN and appropriate employee roles.

Action Configuration

{
      "id": {{PLACEHOLDER1}},
      "name": "Create FSM Application",
      "url": "/fsm/v1/_create",
      "displayName": "Apply FSM",
      "orderNumber": 0,
      "enabled": false,
      "serviceCode": "FSM",
      "code": "null",
      "path": ""
    },
    {
      "id":  {{PLACEHOLDER2}},
      "name": "Search FSM Application",
      "url": "/fsm/v1/_search",
      "displayName": "Search  FSM Appliacations",
      "orderNumber": 1,
      "enabled": false,
      "serviceCode": "FSM",
      "code": "null",
      "path": ""
    },
    {
      "id": {{PLACEHOLDER3}},
      "name": "Update FSM Application",
      "url": "/fsm/v1/_update",
      "displayName": "Update FSM",
      "orderNumber": 0,
      "enabled": false,
      "serviceCode": "FSM",
      "code": "null",
      "path": ""
    },
{
      "id": {{PLACEHOLDER4}},
      "name": "FSM Application Charge Payment Search",
      "url": "/collection-services/payments/FSM.TRIP_CHARGES/_search",
      "displayName": "FSM Application Charge Payment Search",
      "orderNumber": 1,
      "parentModule": "",
      "enabled": false,
      "serviceCode": "",
      "code": "null",
      "path": ""
    },
     {
      "id": {{PLACEHOLDER5}},
      "name": "FSM Application Audit Search",
      "url": "/fsm/v1/_audit",
      "displayName": "FSM Application Audit serach",
      "orderNumber": 1,
      "parentModule": "",
      "enabled": false,
      "serviceCode": "",
      "code": "null",
      "path": ""
    },  

Role Action Mapping

[
 {
    "rolecode": "CITIZEN",
    "actionid": "{{PLACEHOLDER1}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_CREATOR_EMP",
    "actionid": "{{PLACEHOLDER1}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "CITIZEN",
    "actionid": "{{PLACEHOLDER2}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_CREATOR_EMP",
    "actionid": "{{PLACEHOLDER2}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_EDITOR_EMP",
    "actionid": "{{PLACEHOLDER2}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_VIEW_EMP",
    "actionid": "{{PLACEHOLDER2}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_ADMIN",
    "actionid": "{{PLACEHOLDER2}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_DSO",
    "actionid": "{{PLACEHOLDER2}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_DRIVER",
    "actionid": "{{PLACEHOLDER2}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_EMP_FSTPO",
    "actionid": "{{PLACEHOLDER2}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_COLLECTOR",
    "actionid": "{{PLACEHOLDER2}}",
    "actioncode": "",
    "tenantId": "pb"
  },
   {
    "rolecode": "FSM_EDITOR_EMP",
    "actionid": "{{PLACEHOLDER3}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_ADMIN",
    "actionid": "{{PLACEHOLDER3}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_DSO",
    "actionid": "{{PLACEHOLDER3}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_DRIVER",
    "actionid": "{{PLACEHOLDER3}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "CITIZEN",
    "actionid": "{{PLACEHOLDER3}}",
    "actioncode": "",
    "tenantId": "pb"
  },
   {
    "rolecode": "FSM_ADMIN",
    "actionid": "{{PLACEHOLDER4}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_DSO",
    "actionid": "{{PLACEHOLDER4}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_DRIVER",
    "actionid": "{{PLACEHOLDER4}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_COLLECTOR",
    "actionid": "{{PLACEHOLDER4}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "CITIZEN",
    "actionid": "{{PLACEHOLDER4}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_EDITOR_EMP",
    "actionid": "{{PLACEHOLDER4}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_VIEW_EMP",
    "actionid": "{{PLACEHOLDER4}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "CITIZEN",
    "actionid": "{{PLACEHOLDER5}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_CREATOR_EMP",
    "actionid": "{{PLACEHOLDER5}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_EDITOR_EMP",
    "actionid": "{{PLACEHOLDER5}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_VIEW_EMP",
    "actionid": "{{PLACEHOLDER5}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_ADMIN",
    "actionid": "{{PLACEHOLDER5}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_DSO",
    "actionid": "{{PLACEHOLDER5}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_DRIVER",
    "actionid": "{{PLACEHOLDER5}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_EMP_FSTPO",
    "actionid": "{{PLACEHOLDER5}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_COLLECTOR",
    "actionid": "{{PLACEHOLDER5}}",
    "actioncode": "",
    "tenantId": "pb"
  }
]

Infra Ops Configuration

Configurations that we can manage through values.yml fsm-calculator in infraops repo as follows values.yml for fms-calculator can be found here

Description

name in values.yml

Current Value

id-gen host, to generate the application number

EGOV_IDGEN_HOST

egov-idgen from egov-service-host

Kafka Consumer Group

SPRING_KAFKA_CONSUMER_GROUP_ID

egov-fsm-service

kafka topic to which service push data to save new fsm application

PERSISTER_SAVE_FSM_TOPIC

save-fsm-application

kafka topic to which service push data to save workflow status

PERSISTER_UPDATE_FSM_WORKFLOW_TOPIC

update-fsm-workflow-application

kafka topic to which service push data to update the existing fsm application

PERSISTER_UPDATE_FSM_TOPIC

update-fsm-application

mdms service host

EGOV_MDMS_HOST

egov-mdms-service from egov-service-host

billing-service host

EGOV_BILLINGSERVICE_HOST

billing-service from egov-service-host

fsm-calculator service host

EGOV_FSM_CALCULATOR_HOST

fsm-calculator from egov-service-host

workflow v2 service host

WORKFLOW_CONTEXT_PATH

egov-workflow-v2 from egov-service-host

ui host, to return send the url of new application in sms notification

EGOV_UI_APP_HOST

egov-services-fqdn-name from egov-service-host

vendor service host, to get DSO details

EGOV_VENDOR_HOST

vendor from egov-service-host

Vehicle service host, to get vehicle details and manage vehicleTrip

EGOV_VEHICLE_HOST

vehicle from egov-service-host

Collection service host, to get the payment details

EGOV_COLLECTION_SERVICE_HOST

collection-services from egov-service-host

localization service host, to get the locale data

EGOV_LOCALIZATION_HOST

egov-localization from egov-service-host

user service host, to get the locale data

EGOV_USER_HOST

egov-user from egov-service-host

pdf service host, to get the locale data

EGOV_PDF_HOST

pdf-service from egov-service-host

url shortening service host, to get the short url for the long once

EGOV_URL_SHORTNER_HOST

egov-url-shortening from egov-service-host

Sample values.yml

 - name: EGOV_IDGEN_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: egov-idgen
  - name: EGOV_MDMS_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: egov-mdms-service
  - name: EGOV_URL_SHORTNER_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: egov-url-shortening
  - name: EGOV_PDF_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: pdf-service
  - name: EGOV_USER_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: egov-user
  - name: EGOV_LOCATION_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: egov-location
  - name: EGOV_LOCALIZATION_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: egov-localization
  - name: EGOV_BILLINGSERVICE_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: billing-service
  - name: EGOV_COLLECTION_SERVICE_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: collection-services
  - name: EGOV_FSM_CALCULATOR_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: fsm-calculator
  - name: EGOV_VEHICLE_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: vehicle
  - name: EGOV_VENDOR_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: vendor
  - name: EGOV_UI_APP_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-config
        key: egov-services-fqdn-name
  - name: WORKFLOW_CONTEXT_PATH
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: egov-workflow-v2
  - name: WORKFLOW_TRANSITION_PATH
    value: "egov-workflow-v2/egov-wf/process/_transition"
  - name: EGOV_IDGEN_FSM_APPLICATIONNUM_FORMAT
    value: "[CITY.CODE]-FSM-[cy:yyyy-MM-dd]-[SEQ_EGOV_FSM]"
  - name: SPRING_KAFKA_CONSUMER_GROUP_ID
    value: egov-fsm-service
  - name: PERSISTER_SAVE_FSM_TOPIC
    value: save-fsm-application
  - name: PERSISTER_UPDATE_FSM_TOPIC
    value: update-fsm-application
  - name: PERSISTER_UPDATE_FSM_WORKFLOW_TOPIC
    value: update-fsm-workflow-application

Users

User

Role

Description

How to create

FSM Creator

FSM_CREATOR_EMP

Can create FSM Application on behalf of Citizen

Through HRMS with role

FSM Editor

FSM_EDITOR_EMP

  • Can edit the application created by citizen for demand generation

  • Assing/ Re-Assign DSO

  • Complete the Application

Through HRMS with role

FSM Admin

FSM_ADMIN

  • Can cancel the application at any stage of workflow

Through HRMS with role

DSO

FSM_DSO

  • can accept/Reject the assigned Application

  • can complete the FSM Application

FSTP Operator

FSM_EMP_FSTPO

  • Can mark the vehicle Trip as disposed. Not FSM Service User

Through HRMS with role

Collector

FSM_COLLECTOR

  • Can collect the payment amount for application based on demand

Through HRMS with role

  • User with userType employee and role FSM_CREATOR_EMP role,

Integration

Integration Scope

FSM can be integrated with any ULB or system which wants to track FSM application. The organisations can customise the workflow depending on there product requirements

Integration Benefits

  • Easy tracking and resolution FSM Application

  • Configurable workflow according to client requirement

Steps to Integration

  1. Citizen/ULB Employee can file Application request using the /fsm/v1/_create

  2. Organisation or System can search the FSM Applications using /fsm/v1/_searchendpoint

  3. Once the application is filed the organisation or system can call /fsm/v1/_update endpoint to move the application further in workflow until it gets resolved

Inbox api

  • Introduced new inbox service to get the fsm applications in registered ULB employee inbox, With this ULB employee can track the application or perform the actions based on employee role.

  • ULB employee can also apply the filter to check the particular state or applications or any other filter as required.

FSM apply as service

As of now we are providing fsm as adhoc service. In order to avoid multiple times user has to create the fsm request every time, In the system itself after some particular days, we will create same fsm application and if user wants service, he will pay the amount .

MDMS changes

As we mentioned above, we need to define the time parameter, in order to create a periodic application. For that we added the periodic service master where we configure the time limit and whether the schedular is enabled or not. Please find the below configuration and location.

{ "tenantId": "pb.amritsar",

"moduleName": "FSM",

"PeriodicService":[

{

"timeLimit" : 864000000,

"isSchedularConfiguration":true

}

]

}

cronjob will read the cron job’s configured in the cronjobapiconfig.json and based on the schedular time it will call the API which is configured. Please find the below configuration and file location.

{ "jobName": "daily",

"active": "true",

"method": "POST",

"url": "http://fsm.egov:8080/fsm/v1/_schedular",

"payload": {

"RequestInfo": "{DEFAULT_REQUESTINFO}" },

"header": { "Content-Type": "application/json"

}

}

We are using fsm/v1/_schedular API. This API reads the master data for each tenant and based on the time limit configured for that tenant, it gets all eligible applications and creates periodic applications for those FSM applications.

Infra changes

We added a new chart called mdms-read-cronjob. Please find the below chart location.

Interaction Diagram

TBD

Reference Docs

Title

Link

Workflow Technical Document

User Technical Document

MDMS Technical Document

NEEDS TO BE UPDATED

IDGen Technical Document

NEEDS TO BE UPDATED

Localization Technical Document

NEEDS TO BE UPDATED

Persister Technical Document

NEEDS TO BE UPDATED

SMS Notification Technical Document

NEEDS TO BE UPDATED

HRMS Technical Document

NEEDS TO BE UPDATED

API Contract

Postman Collection

API List

Title

Link

/fsm/v1/_create

/fsm/v1/_update

/fsm/v1/_search

/fsm/v1/_audit

Last updated

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