FSM Core Service Configuration

Learn how to setup and configure FSM service

Overview

Faecal sludge management (FSM) is a system that enables citizens to raise a request for septic tank cleaning with their urban local bodies (ULBs) directly or reaching out to the ULB counter. Citizens can track the application, make a payment for the charges and rate the service. This document contains details on how to set up FSM, and describes the functionalities it provides. It contains the details about the feature enhancements being released as part of FSM v1.3.

Pre-requisites

Before you proceed with the configuration, make sure the following pre-requisites are met:

  • Java 8

  • Kafka server is up and running

  • egov-persister service is running and has fsm-persister config path added in it

  • PSQL server is running and a database is created to store FSM Application data

  • (Optional) Indexer config for FSM is added in egov-indexer yaml paths to index the generated data. An index is required for data visualisation in kibana or in DSS.

  • Following services should be up and running:

    • egov-user

    • egov-workflow-v2

    • egov-perister

    • egov-localisation

    • egov-notification-sms

    • egov-mdms

    • egov-idgen

    • egov-url-shortening

    • vehicle

    • vendor

    • fsm-calculator

    • billing-service

    • collection-services

Key Functionalities

  • Citizens can file, track and rate the application for cleaning septic tank.

  • A ULB employee can file application for cleaning septic tank on behalf of a citizen.

  • A ULB employee can assign a DSO to the given application with a possible service date.

  • A DSO can accept or reject the application.

  • A DSO or a ULB employee can complete the FSM application after cleaning the septic tank.

  • The FSM admin in a ULB can cancel the application at any stage before completing the application.

  • A ULB employee or an admin can view the audit log of the given application.

  • Capture citizen gender information if not present or pre-populate the gender information when a citizen is creating the FSM application.

  • Add citizen's choice for payment.

  • Introducing pre-pay and post-pay service.

  • Post-pay service: Workflow changes (Desludging application and vehicle trip).

  • Post-pay service: Employee flow enhancements.

  • Add payment selection for DSO.

  • Post-pay service: Number of trips is editable, and price calculation will be now based on the number of trips entered by the DSO.

  • Capture DSO and FSTPO gender.

  • Show citizen gender on FSM DSS.

  • Select vehicle capacity instead of vehicle make.

  • Citizen Notifications | Payment Options | Timeline Enhancements.

  • FSTPO vehicle log inbox enhancements.

  • FSTPO can decline the vehicle trip.

  • Add owner attribute for vehicles.

  • Add ULB contact details in the FSM application flow.

  • DSO can edit pit and property usage details.

  • Show vehicle trip status in employee inbox along with the desludging application.

  • Unrestricted assignment of service requests to a single vehicle.

  • Vehicle logging at FSTP decoupled from the FSM module.

  • Photo and attachment view in the application of the ULB employee UI.

  • Dashboard enhancement.

  • Advance pay service: Employee flow enhancements.

  • Introduced two new workflows in the system:

- FSM_ADVANCE_PAY_SERVICE and FSM_ZERO_PAY_SERVICE .

  • Advance pay service: The number of trips is made editable (increase or decrease based on the requirement), and price calculation will be now based on number of trips entered by the DSO or ULB.

  • Allowed to pay part payment while creating the application.

  • ULB and DSO are allowed to decrease the number of trips if not required and if full payment is not done.

  • ULB and DSO are allowed to increase or decrease the number of trips n number of times.

  • With the updated number of trips, an updated bill will be generated.

  • Delink the payment from DSO in progress state.

  • Zero pay service: Employee flow enhancements.

  • Zero pay service: System now skips the collection, and will not generate the demand for zero price application.

  • Demand generation process: Generating demand every time the trip is updated.

  • Demand generation process: Added validation not to complete the application from ULB side before completing all payment.

  • Enhancement of FSM receipt.

Deployment Details

  1. Deploy the latest version of FSM.

  2. Add fsm-persister.yml file in the config folder in git and add that path in persister (the file path is to be added in environment yaml file in param called persist-yml-path), and restart the egov-persister service.

  3. If index are to be created, add the indexer config path in the indexer service (the file path is to be added in environment yaml file in param called egov-indexer-yaml-repo-path), and restart egov-indexer service.

Configuration Details

Make changes in config accordingly and restart the pdf-services.

1 . pdf-service/format-config/fsm-receipt.json

#SM-1265 FSM V1.2: ULB collecting advance Receipt Page · egovernments/configs@57259f7

#SM-1265 pdf Receipt table alignment · egovernments/configs@1e0625e

https://github.com/egovernments/configs/commit/1b3c14bfcf74ec23e30aed1910dfe0d016439543

https://github.com/egovernments/configs/commit/f6f7f513799dfcae80817fe1f1866d0084291006

2 . pdf-service/data-config/fsm-receipt.json

#SM-1265 FSM V1.2: ULB collecting advance Receipt Page · egovernments/configs@ed9220a

https://github.com/egovernments/configs/commit/2a221ad39756c2ca4476c0669c2f4f79c3ce958e

https://github.com/egovernments/configs/commit/a07318256f21240df71f87af21acd3dc56fb1118

https://github.com/egovernments/configs/commit/e307007a6e9f69f32134caac7d3b571411dfa840

egov-persister/fsm-persister.yaml

#807 updating advance amount column · egovernments/configs@413c9d1

https://github.com/egovernments/configs/commit/89ab16cc3c58d161183a58e85d4d9fdbe32a67f5

https://github.com/egovernments/configs/commit/4c3acfe57d9ef6770a814d9e3d8bd88493e5c4bb

MDMS Configuration

Add master data in MDMS service with module name as FSM and restart the egov-mdms-service. Following is a sample master data for Application Channel (Source).

{
    "tenantId": "pb",
    "moduleName": "FSM",
    "ApplicationChannel": [
        {
            "name": "Telephone",
            "code": "TELEPHONE",
            "active": true,
            "citizenOnly":false
        },
        {
            "name": "Counter",
            "code": "COUNTER",
            "active": true,
            "citizenOnly":false
        },
        {
            "name": "Online",
            "code": "ONLINE",
            "active": true,
            "citizenOnly":true
        }
    ]
}

Checklist (To be answered by a citizen while rating)

{
	"tenantId": "pb",
	"moduleName": "FSM",
	"CheckList": [{
			"code": "SPILAGE",
			"active": true,
			"required": true,
			"type": "SINGLE_SELECT",
			"options": [
				"YES",
				"NO",
				"NA"
			]
		},
		{
			"code": "SAFETY_GEARS_USED",
			"active": true,
			"type": "MULTI_SELECT",
			"required": true,
			"options": [
				"EYE_GEAR",
				"HAND_GLOVES",
				"NOSE_MASK"
			]
		},
		{
			"code": "NUMBER_OF_TRIPS",
			"active": true,
			"type": "DROP_DOWN",
			"required": false,
			"options": [
				"1",
				"2",
				"3",
				"4",
				"5",
				"6",
				"7",
				"8",
				"9",
				"10"
			]
		}
	]
}

Configuration (At the application level)

{
    "tenantId": "pb",
    "moduleName": "FSM",
    "Config": [
        {
            "code":"noOfTrips",
            "override":true,
            "default":1,
            "active":true,
            "description":"override:true indicates, noOfTrips poperty is allowed to override in FSM."
        },
        {
            "code":"additionalDetails.tripAmount",
            "override":false,
            "active":true,
            "description":"override:true indicates, tripAmount poperty is allowed to override in FSM."
        },
        {
            "code":"slumName",
            "override":true,
            "active":true,
            "description":"override:true indicates, tripAmount poperty is allowed to override in FSM."
        },
        {
            "code":"ALLOW_MODIFY",
            "WFState":"CREATED",
            "override":[
                "propertyUsage",
                "vehicleType",
                "sanitationtype",
                "address.pincode",
                "address.city",
                "address.locality",
                "address.street",
                "address.doorNo",
                "address.landmark",
                "pitDetail"
            ],
            "active":true,
            "description":"properties in override allowed to modify when FSM application moving from CREATED Status to next status."
        }
        
    ]
}

FSTP Plant Information (For each city)

{
    "tenantId": "pb",
    "moduleName": "FSM",
    "FSTPPlantInfo": [
        {
            "PlantCode": "AMR001",
            "PlantName": "Amritsar FSTP",
            "active": true,
            "PlantType":"FSTP",
            "PlantLocation":"Amritsar",
            "PlusCode":"JQ2R+7G Khapar Kheri, Punjab",
            "PlantOperationalTimings":"10.00am-08.00pm",
            "PlantOperationalCapacityKLD":"50",
            "ULBS":"pb.jalandhar,pb.amritsar,pb.nayagaon"
        },
        {
            "PlantCode": "MOH002",
            "PlantName": "Mohali SeTPP",
            "active": true,
            "PlantType":"SeTP",
            "PlantLocation":"Mohali",
            "PlusCode":"MPFQ+V2 Sahibzada Ajit Singh Nagar, Punjab",
            "PlantOperationalTimings":"10.00am-06.00pm",
            "PlantOperationalCapacityKLD":"100",
            "ULBS":"pb.mohali,pb.phagwara,pb.nawanshahr,pb.derabassi"
        }
    ]
}

Pit Type (Type of pit)

{
    "tenantId": "pb",
    "moduleName": "FSM",
    "PitType": [
        {
            "name": "Conventional septic tank",
            "code": "CONVENTIONAL_SPECTIC_TANK",
            "active": true,
            "dimension":"lbd"
        },
        {
            "name": "Septic tank with soak pit",
            "code": "SEPTIC_TANK_WITH_SOAK_PIT",
            "active": true,
            "dimension":"dd"
        }
    ]
}

Property Type

{
  "tenantId": "pb",
  "moduleName": "FSM",
  "PropertyType": [
    {
      "name": "Residential",
      "code": "RESIDENTIAL",
      "active": true,
      "minAmount":"100",
      "maxAmount":"500"
    },
     {
      "name": "Independent House",
      "code": "RESIDENTIAL.INDEPENDENT_HOUSE",
      "active": true,
      "propertyType": "RESIDENTIAL",
      "minAmount":"100",
      "maxAmount":"300"
    },
    {
      "name": "Apartment",
      "code": "RESIDENTIAL.APARTMENT",
      "active": true,
      "propertyType": "RESIDENTIAL",
      "minAmount":"400",
      "maxAmount":"600"
    },
    {
      "name": "Row Houses",
      "code": "RESIDENTIAL.ROW_HOUSES",
      "active": true,
      "propertyType": "RESIDENTIAL",
      "minAmount":"700",
      "maxAmount":"900"
    },
    {
      "name": "Commercial",
      "code": "COMMERCIAL",
      "active": true,
      "minAmount":"2000",
      "maxAmount":"5000"
    },
    {
      "name": "Community Toilets",
      "code": "COMMERCIAL.COMMUNITY_TOILETS",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"1000",
      "maxAmount":"1200"
    },
    {
      "name": "Hotel",
      "code": "COMMERCIAL.HOTEL",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"1300",
      "maxAmount":"1500"
    },
    {
      "name": "Restaurant",
      "code": "COMMERCIAL.RESTAURANT",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"1600",
      "maxAmount":"1800"
    },
    {
      "name": "Shopping Mall",
      "code": "COMMERCIAL.SHOPPING_MALL",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"1900",
      "maxAmount":"2100"
    },
    {
      "name": "Community hall",
      "code": "COMMERCIAL.COMMUNITY_HALL",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"2200",
      "maxAmount":"2500"
    },
    {
      "name": "Bank",
      "code": "COMMERCIAL.BANK",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"2600",
      "maxAmount":"2800"
    },
    {
      "name": "Private office",
      "code": "COMMERCIAL.PRIVATE_OFFICE",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"2900",
      "maxAmount":"3200"
    },
    {
      "name": "Market",
      "code": "COMMERCIAL.MARKET",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"3300",
      "maxAmount":"3500"
    },
    {
      "name": "Hostel",
      "code": "COMMERCIAL.HOSTEL",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"3600",
      "maxAmount":"3900"
    },
    {
      "name": "Warehouse",
      "code": "COMMERCIAL.WAREHOUSE",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"400",
      "maxAmount":"4200"
    },
    {
      "name": "Petrol pumps",
      "code": "COMMERCIAL.PETROL_PUMPS",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"4300",
      "maxAmount":"4500"
    },
    {
      "name": "Resort",
      "code": "COMMERCIAL.RESORT",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"4600",
      "maxAmount":"4800"
    },
    {
      "name": "Theme park",
      "code": "COMMERCIAL.THEME_PARK",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"4900",
      "maxAmount":"5100"
    },
    {
      "name": "Sports center",
      "code": "COMMERCIAL.SPORTS_CENTER",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"5200",
      "maxAmount":"5500"
    },
     {
      "name": "Institutional",
      "code": "INSTITUTIONAL",
      "active": true,
      "minAmount":"1000",
      "maxAmount":"3000"
    },
     {
      "name": "Temple",
      "code": "INSTITUTIONAL.TEMPLE",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"5600",
      "maxAmount":"5900"
    },
     {
      "name": "Mosque",
      "code": "INSTITUTIONAL.MOSQUE",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"6000",
      "maxAmount":"6200"
    },
     {
      "name": "Church",
      "code": "INSTITUTIONAL.CHURCH",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"6300",
      "maxAmount":"6500"
    },
     {
      "name": "Gurudwara",
      "code": "INSTITUTIONAL.GURUDWARA",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"6600",
      "maxAmount":"6800"
    },
     {
      "name": "Monastery",
      "code": "INSTITUTIONAL.MONASTERY",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"6900",
      "maxAmount":"7200"
    },
     {
      "name": "School",
      "code": "INSTITUTIONAL.SCHOOL",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"7300",
      "maxAmount":"7500"
    },
     {
      "name": "College",
      "code": "INSTITUTIONAL.COLLEGE",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"7600",
      "maxAmount":"7900"
    },
     {
      "name": "University",
      "code": "INSTITUTIONAL.UNIVERSITY",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"8000",
      "maxAmount":"8200"
    },
     {
      "name": "Anganwadi",
      "code": "INSTITUTIONAL.ANGANWADI",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"8300",
      "maxAmount":"8500"
    },
     {
      "name": "Training Institutes",
      "code": "INSTITUTIONAL.TRAINING_INSTITUTES",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"8600",
      "maxAmount":"8800"
    },
     {
      "name": "Hospital",
      "code": "INSTITUTIONAL.HOSPITAL",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"8900",
      "maxAmount":"9200"
    },
     {
      "name": "Nursing home",
      "code": "INSTITUTIONAL.NURSING_HOME",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"9300",
      "maxAmount":"9500"
    },
     {
      "name": "Community health center",
      "code": "INSTITUTIONAL.COMMUNITY_HEALTH_CENTER",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"9400",
      "maxAmount":"9600"
    },
     {
      "name": "Jail",
      "code": "INSTITUTIONAL.JAIL",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"9700",
      "maxAmount":"1000"
    },
     {
      "name": "Police station",
      "code": "INSTITUTIONAL.POLICE_STATION",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"10100",
      "maxAmount":"10500"
    }
  
  ]
}

Slums (Mapped to the locality of the city)

{
	"tenantId": "pb",
	"moduleName": "FSM",
	"Slum": [{
			"code": "SL0001",
			"active": true,
			"name": "Kathagada juanga sahi",
			"locality": "SUN20"
		},
		{
			"code": "SL0002",
			"active": true,
			"name": "Kathagada Parbatia Sahi",
			"locality": "SUN20"
		},
		{
			"code": "SL0003",
			"active": true,
			"name": "Gangadhar Sahi",
			"locality": "SUN35"
		},
		{
			"code": "SL0004",
			"active": true,
			"name": "Pandab Nagar",
			"locality": "SUN35"
		},
		{
			"code": "SL0005",
			"active": true,
			"name": "Haridakhandi Harijana sahi",
			"locality": "SUN35"
		},
		{
			"code": "SL0006",
			"active": true,
			"name": "Haridakhandi Kadalibada Sahi",
			"locality": "SUN55"
		},
		{
			"code": "SL0007",
			"active": true,
			"name": "Haridakhandi Bada sahi",
			"locality": "SUN55"
		},
		{
			"code": "SL0008",
			"active": true,
			"name": "Haridakhandi Redika Sahi",
			"locality": "SUN55"
		},
		{
			"code": "SL0009",
			"active": true,
			"name": "Golapali Sahi",
			"locality": "SUN18"
		},
		{
			"code": "SL0010",
			"active": true,
			"name": "Surya Nagar",
			"locality": "SUN18"
		},
		{
			"code": "SL0011",
			"active": true,
			"name": "Damba Sahi",
			"locality": "SUN18"
		},
		{
			"code": "SL0012",
			"active": true,
			"name": "Raju Dhoba Sahi",
			"locality": "SUN08"
		}
	]
}

PaymentType (Payment preference type)

{
    "tenantId": "pb",
    "moduleName": "FSM",
    "PaymentType": [
        {
            "name": "Pay Now",
            "code": "PRE_PAY",
            "active": true
        },
        {
            "name": "Pay on Service",
            "code": "POST_PAY",
            "active": true
        }
    ]
}

data/pg/FSM/ReceivedPaymentType.json

https://github.com/egovernments/egov-mdms-data/commit/4c028a70ccb715df9574d86dc99d11d93057d30e

https://github.com/egovernments/egov-mdms-data/commit/5a190371c2305131eac40b87b41c7b3f0eef092c

data/pg/FSM/CommonFieldsConfig.json

https://github.com/egovernments/egov-mdms-data/commit/4fac292e055665e5fbe4bfeaa7991c574a2289dc

FSM Persister YML

Integrate following below changes in fsm-persister.yml https://github.com/egovernments/configs/commit/634a4fdd842ec69bdf735e8c985e36499661512f

data/pb/BillingService/BusinessService.json

Update BusinessService.json · egovernments/egov-mdms-data@96cd829

data/pb/DIGIT-UI/RoleStatusMapping.json

#SM-528 updating the status role for fsm collector · egovernments/egov-mdms-data@0d4b0c7

data/pb/BillingService/BusinessService.json

#SM-1435 added minAmountpayable in fsm · egovernments/egov-mdms-data@13e867b

data/pb/amritsar/FSM/ZeroPricing.json

https://github.com/egovernments/egov-mdms-data/commit/bccf684bd1343b3d280c1b87b1f03dcf62c96159

https://github.com/egovernments/egov-mdms-data/commit/7f3e6a02fc62bfdd9ee38dce2da9572ca9885866

data/pb/ACCESSCONTROL-ACTIONS-TEST/actions-test.json

https://github.com/egovernments/egov-mdms-data/commit/06a1bcaca5693a6037cce52eecd53083dd6bd26fDashboard Analytics Configuration

Following are the changes that need to be integrated in dashboard-analytics, and restart the “dashboard-analytics” service

egov-dss-dashboards/dashboard-analytics/ChartApiConfig.json

https://github.com/egovernments/configs/commit/2ae2feecd343d17b908820b86664cee38293a719

https://github.com/egovernments/configs/commit/18e547df409b625b0934e4dc7251590c5f834f83

https://github.com/egovernments/configs/commit/f05d41d983a9ec5381183d3f26497dc2295ad169

https://github.com/egovernments/configs/commit/47c3592252b4236b9a785adf6dd7d0b4dd66e482

https://github.com/egovernments/configs/commit/5b716c195766a573fb542e41d3ca94b54b6aa248

egov-dss-dashboards/dashboard-analytics/MasterDashboardConfig.json

https://github.com/egovernments/configs/commit/c1c4b2ed5e5eb1b153c2648c3307f006566a5a6b

egov-indexer/egov-vehicle.yaml

https://github.com/egovernments/configs/commit/3d9faae0f42550a4e15dcad69630846ba0482de8

Business Service/Workflow Configuration

Create businessService (workflow configuration) using the /businessservice/_create. Following is the product configuration for FSM:

{
  "RequestInfo": {
    "apiId": "Rainmaker",
    "action": "",
    "did": 1,
    "key": "",
    "msgId": "20170310130900|en_IN",
    "requesterId": "",
    "ts": 1513579888683,
    "ver": ".01",
    "authToken": "{{devAuth}}",
    "userInfo": {
      "id": 73,
      "userName": null,
      "name": null,
      "type": "EMPLOYEE",
      "mobileNumber": null,
      "emailId": null,
      "roles": [
        {
          "id": 2,
          "name": "Customer Support Representative",
          "code": null,
          "tenantId": null
        }
      ],
      "tenantId": null,
      "uuid": "uuid"
    }
  },
  "BusinessServices": [
        {
            "tenantId": "pb",
            "businessService": "FSM",
            "business": "fsm",
            "businessServiceSla": 172800000,
            "states": [
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": null,
                    "applicationStatus": null,
                    "docUploadRequired": false,
                    "isStartState": true,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "action": "APPLY",
                            "nextState": "PENDING_APPL_FEE_PAYMENT",
                            "roles": [
                                "FSM_CREATOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "action": "CREATE",
                            "nextState": "CREATED",
                            "roles": [
                                "CITIZEN"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CREATED",
                    "applicationStatus": "CREATED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "action": "REJECT",
                            "nextState": "REJECTED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "action": "SUBMIT",
                            "nextState": "PENDING_APPL_FEE_PAYMENT",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "PENDING_APPL_FEE_PAYMENT",
                    "applicationStatus": "PENDING_APPL_FEE_PAYMENT",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "action": "REJECT",
                            "nextState": "REJECTED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "action": "SENDBACK",
                            "nextState": "CREATED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "action": "PAY",
                            "nextState": "ASSING_DSO",
                            "roles": [
                                "CITIZEN",
                                "FSM_COLLECTOR"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "ASSING_DSO",
                    "applicationStatus": "ASSING_DSO",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "action": "ASSIGN",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "DSO_REJECTED",
                    "applicationStatus": "DSO_REJECTED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_REJECTED",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_REJECTED",
                            "action": "REASSING",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_REJECTED",
                            "action": "SENDBACK",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "DSO_INPROGRESS",
                    "applicationStatus": "DSO_INPROGRESS",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "SENDBACK",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "DECLINE",
                            "nextState": "ASSING_DSO",
                            "roles": [
                                "FSM_DSO",
                                "FSM_EDITOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "COMPLETED",
                            "nextState": "CITIZEN_FEEDBACK_PENDING",
                            "roles": [
                                "FSM_DSO",
                                "FSM_EDITOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "REASSING",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "PENDING_DSO_APPROVAL",
                    "applicationStatus": "PENDING_DSO_APPROVAL",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "DSO_REJECT",
                            "nextState": "DSO_REJECTED",
                            "roles": [
                                "FSM_DSO"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "DSO_ACCEPT",
                            "nextState": "DSO_INPROGRESS",
                            "roles": [
                                "FSM_DSO"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "REASSING",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "COMPLETED",
                    "applicationStatus": "COMPLETED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": true,
                    "isStateUpdatable": false
                },
                {
                    "sla": null,
                    "state": "REJECTED",
                    "applicationStatus": "REJECTED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": true,
                    "isStateUpdatable": false,
                    "actions": null
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CANCELED",
                    "applicationStatus": "CANCELED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": true,
                    "isStateUpdatable": false,
                    "actions": null
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CITIZEN_FEEDBACK_PENDING",
                    "applicationStatus": "CITIZEN_FEEDBACK_PENDING",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": false,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "CITIZEN_FEEDBACK_PENDING",
                            "action": "RATE",
                            "nextState": "COMPLETED",
                            "roles": [
                                "CITIZEN"
                            ]
                        }
                    ]
                }
            ]
        }
    ]
}

For post-pay new business service, FSM_POST_PAY_SERVICE has been created. Create businessService (workflow configuration) using the /businessservice/_create. Following is the product configuration for FSM_POST_PAY_SERVICE:

{
  "BusinessServices": [
        {
            "tenantId": "pb",
            "businessService": "FSM_POST_PAY_SERVICE",
            "business": "fsm",
            "businessServiceSla": 172800000,
            "states": [
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": null,
                    "applicationStatus": null,
                    "docUploadRequired": false,
                    "isStartState": true,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
							"currentState": null,
                            "action": "APPLY",
                            "nextState": "ASSIGN_DSO",
                            "roles": [
                                "FSM_CREATOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
							"currentState": null,
                            "action": "CREATE",
                            "nextState": "CREATED",
                            "roles": [
                                "CITIZEN"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CREATED",
                    "applicationStatus": "CREATED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
							"currentState": "CREATED",
                            "action": "REJECT",
                            "nextState": "REJECTED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
							"currentState": "CREATED",
                            "action": "SUBMIT",
                            "nextState": "ASSIGN_DSO",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "ASSIGN_DSO",
                    "applicationStatus": "ASSIGN_DSO",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
							"currentState": "ASSIGN_DSO",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
							"currentState": "ASSIGN_DSO",
                            "action": "ASSIGN",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "PENDING_DSO_APPROVAL",
                    "applicationStatus": "PENDING_DSO_APPROVAL",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                       	{
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "DSO_ACCEPT",
                            "nextState": "DSO_INPROGRESS",
                            "roles": [
                                 "FSM_DSO",
                                 "FSM_EDITOR_EMP"
                            ]
                        },
						{
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
						{
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "REASSING",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        },
						{
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "DSO_REJECT",
                            "nextState": "DSO_REJECTED",
                            "roles": [
                                 "FSM_DSO",
                                 "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
				 {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "DSO_REJECTED",
                    "applicationStatus": "DSO_REJECTED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_REJECTED",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ],
							"active": true
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_REJECTED",
                            "action": "REASSING",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ],
							 "active": true
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_REJECTED",
                            "action": "SENDBACK",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_ADMIN"
                            ],
							"active": true
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "DSO_INPROGRESS",
                    "applicationStatus": "DSO_INPROGRESS",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "SENDBACK",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "DECLINE",
                            "nextState": "ASSIGN_DSO",
                            "roles": [
                                "FSM_DSO",
                                "FSM_EDITOR_EMP"
                            ]
                        },
                       
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "REASSING",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        },
						{
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "SCHEDULE",
                            "nextState": "PENDING_APPL_FEE_PAYMENT",
                            "roles": [
                                "FSM_EDITOR_EMP",
								"FSM_DSO"
							]
                        }
                    ]
                },
				{
                    "tenantId": "pb",
                    "sla": null,
                    "state": "PENDING_APPL_FEE_PAYMENT",
                    "applicationStatus": "PENDING_APPL_FEE_PAYMENT",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "PENDING_APPL_FEE_PAYMENT",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ],
                            "active": true
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "PENDING_APPL_FEE_PAYMENT",
                            "action": "SENDBACK",
                            "nextState": "DSO_INPROGRESS",
                            "roles": [
                                "FSM_ADMIN"
                            ],
                            "active": true
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "PENDING_APPL_FEE_PAYMENT",
                            "action": "PAY",
                            "nextState": "DISPOSAL_IN_PROGRESS",
                            "roles": [
                                "CITIZEN",
                                "FSM_COLLECTOR"
                            ],
                            "active": true
                        }
                    ]
                },
				{
                    "tenantId": "pb",
                    "sla": null,
                    "state": "DISPOSAL_IN_PROGRESS",
                    "applicationStatus": "DISPOSAL_IN_PROGRESS",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "DISPOSAL_IN_PROGRESS",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ],
                            "active": true
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DISPOSAL_IN_PROGRESS",
                            "action": "COMPLETED",
                            "nextState": "CITIZEN_FEEDBACK_PENDING",
                            "roles": [
                                "FSM_DSO",
                                "FSM_EDITOR_EMP"
                            ],
                            "active": true
                        }
                       
                    ]
                },
				{
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CITIZEN_FEEDBACK_PENDING",
                    "applicationStatus": "CITIZEN_FEEDBACK_PENDING",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": false,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "CITIZEN_FEEDBACK_PENDING",
                            "action": "RATE",
                            "nextState": "COMPLETED",
                            "roles": [
                                "CITIZEN"
                            ],
						    "active": true
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "COMPLETED",
                    "applicationStatus": "COMPLETED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": true,
                    "isStateUpdatable": false,
					"actions": null
                },
                {
                    "tenantId": "pb",
					"sla": null,
                    "state": "REJECTED",
                    "applicationStatus": "REJECTED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": true,
                    "isStateUpdatable": false,
                    "actions": null
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CANCELED",
                    "applicationStatus": "CANCELED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": true,
                    "isStateUpdatable": false,
                    "actions": null
                }
                
            ]
        }
    ],
	 "RequestInfo": {
    "apiId": "Rainmaker",
    "authToken": "e37d7087-6436-492f-ad5b-692a515cba58",
    "userInfo": {
      "id": 24226,
      "uuid": "11b0e02b-0145-4de2-bc42-c97b96264807",
      "userName": "amr001",
      "name": "leela",
      "mobileNumber": "9814424443",
      "emailId": "leela@llgmail.com",
      "locale": null,
      "type": "EMPLOYEE",
      "roles": [
        {
          "name": "NoC counter employee",
          "code": "NOC_CEMP",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "Grievance Routing Officer",
          "code": "GRO",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "WS Document Verifier",
          "code": "WS_DOC_VERIFIER",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "autoescalation emp",
          "code": "AUTO_ESCALATE",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "FSM Employee Report Viewer",
          "code": "FSM_REPORT_VIEWER",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "PGR Last Mile Employee",
          "code": "PGR_LME",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "TL Field Inspector",
          "code": "TL_FIELD_INSPECTOR",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "BPA Field Inspector",
          "code": "BPA_FIELD_INSPECTOR",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "TL Approver",
          "code": "TL_APPROVER",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "BPA Services Approver",
          "code": "BPA_APPROVER",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "Fire Noc Department Approver",
          "code": "FIRE_NOC_APPROVER",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "Field Employee",
          "code": "FEMP",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "Counter Employee",
          "code": "CEMP",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "WS Counter Employee",
          "code": "WS_CEMP",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "BPAREG Approver",
          "code": "BPAREG_APPROVER",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "WS Field Inspector",
          "code": "WS_FIELD_INSPECTOR",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "Collection Operator",
          "code": "COLL_OPERATOR",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "TL doc verifier",
          "code": "TL_DOC_VERIFIER",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "CSC Collection Operator",
          "code": "CSC_COLL_OPERATOR",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "Employee",
          "code": "EMPLOYEE",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "TL Counter Employee",
          "code": "TL_CEMP",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "FSM Desluding Operator",
          "code": "FSM_DSO",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "TL Creator",
          "code": "TL_CREATOR",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "BPAREG doc verifier",
          "code": "BPAREG_DOC_VERIFIER",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "Customer Support Representative",
          "code": "CSR",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "NoC counter Approver",
          "code": "NOC_APPROVER",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "HRMS Admin",
          "code": "HRMS_ADMIN",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "Universal Collection Employee",
          "code": "UC_EMP",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "WS Approver",
          "code": "WS_APPROVER",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "BPA Services verifier",
          "code": "BPA_VERIFIER",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "PT Counter Approver",
          "code": "PT_APPROVER",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "NoC Field Inpector",
          "code": "NOC_FIELD_INSPECTOR",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "Grievance Officer",
          "code": "GO",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "Super User",
          "code": "SUPERUSER",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "NOC Department Approver",
          "code": "NOC_DEPT_APPROVER",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "WS Clerk",
          "code": "WS_CLERK",
          "tenantId": "pb.amritsar"
        },
        {
          "name": "NoC Doc Verifier",
          "code": "NOC_DOC_VERIFIER",
          "tenantId": "pb.amritsar"
        }
      ],
      "active": true,
      "tenantId": "pb.amritsar",
      "permanentCity": null
    },
    "msgId": "1646071179143|en_IN"
  }
}

In the system, the FSM_POST_PAY_SERVICE and FSM (that is, the above two business services) are removed and we have introduced a new Business service for advance payment application and zero price application.

For Advance new Business service, FSM_ADVANCE_PAY_SERVICE has been created.

Create businessService (workflow configuration) using the /businessservice/_create. Following is the product configuration for FSM_ADVANCE_PAY_SERVICE:

{

    "BusinessServices": [

        {

            "tenantId": "pb",

            "businessService": "FSM_ADVANCE_PAY_SERVICE",

            "business": "fsm",

            "businessServiceSla": 172800000,

            "states": [

                {

                    "tenantId": "pb",

                    "sla": null,

                    "state": null,

                    "applicationStatus": null,

                    "docUploadRequired": false,

                    "isStartState": true,

                    "isTerminateState": false,

                    "isStateUpdatable": true,

                    "actions": [

                        {

                            "tenantId": "pb",

                            "action": "APPLY",

                            "nextState": "PENDING_APPL_FEE_PAYMENT",

                            "roles": [

                                "FSM_CREATOR_EMP"

                            ]

                        },

                        {

                            "tenantId": "pb",

                            "action": "CREATE",

                            "nextState": "CREATED",

                            "roles": [

                                "CITIZEN"

                            ]

                        }

                    ]

                },

                {

                    "tenantId": "pb",

                    "sla": null,

                    "state": "CREATED",

                    "applicationStatus": "CREATED",

                    "docUploadRequired": false,

                    "isStartState": false,

                    "isTerminateState": false,

                    "isStateUpdatable": true,

                    "actions": [

                        {

                            "tenantId": "pb",

                            "action": "REJECT",

                            "nextState": "REJECTED",

                            "roles": [

                                "FSM_ADMIN"

                            ]

                        },

                        {

                            "tenantId": "pb",

                            "action": "SUBMIT",

                            "nextState": "PENDING_APPL_FEE_PAYMENT",

                            "roles": [

                                "FSM_EDITOR_EMP"

                            ]

                        }

                    ]

                },

                {

                    "tenantId": "pb",

                    "sla": null,

                    "state": "PENDING_APPL_FEE_PAYMENT",

                    "applicationStatus": "PENDING_APPL_FEE_PAYMENT",

                    "docUploadRequired": false,

                    "isStartState": false,

                    "isTerminateState": false,

                    "isStateUpdatable": true,

                    "actions": [

                        {

                            "tenantId": "pb",

                            "action": "REJECT",

                            "nextState": "REJECTED",

                            "roles": [

                                "FSM_ADMIN"

                            ]

                        },

                        {

                            "tenantId": "pb",

                            "action": "SENDBACK",

                            "nextState": "CREATED",

                            "roles": [

                                "FSM_ADMIN"

                            ]

                        },

                        {

                            "tenantId": "pb",

                            "action": "PAY",

                            "nextState": "ASSING_DSO",

                            "roles": [

                                "CITIZEN",

                                "FSM_COLLECTOR"

                            ]

                        }

                    ]

                },

                {

                    "tenantId": "pb",

                    "sla": null,

                    "state": "ASSING_DSO",

                    "applicationStatus": "ASSING_DSO",

                    "docUploadRequired": false,

                    "isStartState": false,

                    "isTerminateState": false,

                    "isStateUpdatable": true,

                    "actions": [

                        {

                            "tenantId": "pb",

                            "action": "CANCEL",

                            "nextState": "CANCELED",

                            "roles": [

                                "FSM_ADMIN"

                            ]

                        },

                        {

                            "tenantId": "pb",

                            "action": "ASSIGN",

                            "nextState": "PENDING_DSO_APPROVAL",

                            "roles": [

                                "FSM_EDITOR_EMP"

                            ]

                        }

                    ]

                },

                {

                    "tenantId": "pb",

                    "sla": null,

                    "state": "DSO_REJECTED",

                    "applicationStatus": "DSO_REJECTED",

                    "docUploadRequired": false,

                    "isStartState": false,

                    "isTerminateState": false,

                    "isStateUpdatable": true,

                    "actions": [

                        {

                            "tenantId": "pb",

                            "currentState": "DSO_REJECTED",

                            "action": "CANCEL",

                            "nextState": "CANCELED",

                            "roles": [

                                "FSM_ADMIN"

                            ]

                        },

                        {

                            "tenantId": "pb",

                            "currentState": "DSO_REJECTED",

                            "action": "REASSING",

                            "nextState": "PENDING_DSO_APPROVAL",

                            "roles": [

                                "FSM_EDITOR_EMP"

                            ]

                        },

                        {

                            "tenantId": "pb",

                            "currentState": "DSO_REJECTED",

                            "action": "SENDBACK",

                            "nextState": "PENDING_DSO_APPROVAL",

                            "roles": [

                                "FSM_ADMIN"

                            ]

                        }

                    ]

                },

                {

                    "tenantId": "pb",

                    "sla": null,

                    "state": "DSO_INPROGRESS",

                    "applicationStatus": "DSO_INPROGRESS",

                    "docUploadRequired": false,

                    "isStartState": false,

                    "isTerminateState": false,

                    "isStateUpdatable": true,

                    "actions": [

                        {

                            "tenantId": "pb",

                            "currentState": "DSO_INPROGRESS",

                            "action": "SENDBACK",

                            "nextState": "PENDING_DSO_APPROVAL",

                            "roles": [

                                "FSM_ADMIN"

                            ]

                        },

                        {

                            "tenantId": "pb",

                            "currentState": "DSO_INPROGRESS",

                            "action": "COMPLETED",

                            "nextState": "CITIZEN_FEEDBACK_PENDING",

                            "roles": [

                                "FSM_DSO",

                                "FSM_EDITOR_EMP"

                            ]

                        },

                        {

                            "tenantId": "pb",

                            "currentState": "DSO_INPROGRESS",

                            "action": "CANCEL",

                            "nextState": "CANCELED",

                            "roles": [

                                "FSM_ADMIN"

                            ]

                        },

                        {

                            "tenantId": "pb",

                            "currentState": "DSO_INPROGRESS",

                            "action": "UPDATE",

                            "nextState": "DSO_INPROGRESS",

                            "roles": [

                                "FSM_DSO",

                                "FSM_EDITOR_EMP"

                            ]

                        },

                        {

                            "tenantId": "pb",

                            "action": "PAY",

                            "nextState": "DSO_INPROGRESS",

                            "roles": [

                                "CITIZEN",

                                "FSM_COLLECTOR"

                            ]

                        },

                        {

                            "tenantId": "pb",

                            "currentState": "DSO_INPROGRESS",

                            "action": "REASSING",

                            "nextState": "PENDING_DSO_APPROVAL",

                            "roles": [

                                "FSM_EDITOR_EMP"

                            ]

                        }

                    ]

                },

                {

                    "tenantId": "pb",

                    "sla": null,

                    "state": "PENDING_DSO_APPROVAL",

                    "applicationStatus": "PENDING_DSO_APPROVAL",

                    "docUploadRequired": false,

                    "isStartState": false,

                    "isTerminateState": false,

                    "isStateUpdatable": true,

                    "actions": [

                        {

                            "tenantId": "pb",

                            "currentState": "PENDING_DSO_APPROVAL",

                            "action": "DSO_REJECT",

                            "nextState": "DSO_REJECTED",

                            "roles": [

                                "FSM_DSO",

                                "FSM_EDITOR_EMP"

                            ]

                        },

                        {

                            "tenantId": "pb",

                            "currentState": "PENDING_DSO_APPROVAL",

                            "action": "DSO_ACCEPT",

                            "nextState": "DSO_INPROGRESS",

                            "roles": [

                                "FSM_DSO",

                                "FSM_EDITOR_EMP"

                            ]

                        },

                        {

                            "tenantId": "pb",

                            "currentState": "PENDING_DSO_APPROVAL",

                            "action": "CANCEL",

                            "nextState": "CANCELED",

                            "roles": [

                                "FSM_ADMIN"

                            ]

                        },

                        {

                            "tenantId": "pb",

                            "currentState": "PENDING_DSO_APPROVAL",

                            "action": "REASSING",

                            "nextState": "PENDING_DSO_APPROVAL",

                            "roles": [

                                "FSM_EDITOR_EMP"

                            ]

                        }

                    ]

                },

                {

                    "tenantId": "pb",

                    "sla": null,

                    "state": "COMPLETED",

                    "applicationStatus": "COMPLETED",

                    "docUploadRequired": false,

                    "isStartState": false,

                    "isTerminateState": true,

                    "isStateUpdatable": false

                },

                {

                    "sla": null,

                    "state": "REJECTED",

                    "applicationStatus": "REJECTED",

                    "docUploadRequired": false,

                    "isStartState": false,

                    "isTerminateState": true,

                    "isStateUpdatable": false,

                    "actions": null

                },

                {

                    "tenantId": "pb",

                    "sla": null,

                    "state": "CANCELED",

                    "applicationStatus": "CANCELED",

                    "docUploadRequired": false,

                    "isStartState": false,

                    "isTerminateState": true,

                    "isStateUpdatable": false,

                    "actions": null

                },

                {

                    "tenantId": "pb",

                    "sla": null,

                    "state": "CITIZEN_FEEDBACK_PENDING",

                    "applicationStatus": "CITIZEN_FEEDBACK_PENDING",

                    "docUploadRequired": false,

                    "isStartState": false,

                    "isTerminateState": false,

                    "isStateUpdatable": false,

                    "actions": [

                        {

                            "tenantId": "pb",

                            "currentState": "CITIZEN_FEEDBACK_PENDING",

                            "action": "RATE",

                            "nextState": "COMPLETED",

                            "roles": [

                                "CITIZEN"

                            ]

                        }

                    ]

                }

            ]

        }

    ],

    "RequestInfo": {

        "apiId": "Rainmaker",

        "action": "",

        "did": 1,

        "key": "",

        "msgId": "20170310130900|en_IN",

        "requesterId": "",

        "ts": 1513579888683,

        "ver": ".01",

        "authToken": "c6aa4196-0e1b-4634-802b-b85fa13ae6ce",

        "userInfo": {

            "id": 30074,

            "uuid": "5130f2e3-efc1-401a-94fb-b9e60d9fa17d",

            "userName": "XYZ",

            "name": "XYZ",

            "mobileNumber": "8897970021",

            "emailId": null,

            "locale": null,

            "type": "EMPLOYEE",

            "roles": [

                {

                    "name": "FSM Employee Application Viewer",

                    "code": "FSM_VIEW_EMP",

                    "tenantId": "pb.amritsar"

                },

                {

                    "name": "Employee",

                    "code": "EMPLOYEE",

                    "tenantId": "pb.amritsar"

                },

                {

                    "name": "National Dashboard Administrator",

                    "code": "NATADMIN",

                    "tenantId": "pb.amritsar"

                },

                {

                    "name": "TL Field Inspector",

                    "code": "TL_FIELD_INSPECTOR",

                    "tenantId": "pb.amritsar"

                },

                {

                    "name": "ptcollection emp",

                    "code": "PT_COLLECTION_EMP",

                    "tenantId": "pb.amritsar"

                },

                {

                    "name": "EMPLOYEE ADMIN",

                    "code": "EMPLOYEE ADMIN",

                    "tenantId": "pb.amritsar"

                },

                {

                    "name": "HRMS Admin",

                    "code": "HRMS_ADMIN",

                    "tenantId": "pb.amritsar"

                },

                {

                    "name": "Universal Collection Employee",

                    "code": "UC_EMP",

                    "tenantId": "pb.amritsar"

                },

                {

                    "name": "State Administrator",

                    "code": "STADMIN",

                    "tenantId": "pb.amritsar"

                },

                {

                    "name": "Super User",

                    "code": "SUPERUSER",

                    "tenantId": "pb.amritsar"

                },

                {

                    "name": "FSM Employee Application Creator",

                    "code": "FSM_CREATOR_EMP",

                    "tenantId": "pb.amritsar"

                },

                {

                    "name": "FSM Employee Dashboard Viewer",

                    "code": "FSM_DASHBOARD_VIEWER",

                    "tenantId": "pb.amritsar"

                },

                {

                    "name": "Anonymous User",

                    "code": "ANONYMOUS",

                    "tenantId": "pb.amritsar"

                }

            ],

            "active": true,

            "tenantId": "pb.amritsar",

            "permanentCity": null

        }

    }

}

For Advance Zero new Business service PAY_LATER_SERVICE has been created

Create businessService (workflow configuration) using the /businessservice/_create. Following is the product configuration for PAY_LATER_SERVICE:

{
    "BusinessServices":[
        {
            "tenantId": "pb",
            "businessService": "PAY_LATER_SERVICE",
            "business": "fsm",
            "businessServiceSla": 172800000,
            "states": [
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": null,
                    "applicationStatus": null,
                    "docUploadRequired": false,
                    "isStartState": true,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": null,
                            "action": "APPLY",
                            "nextState": "ASSING_DSO",
                            "roles": [
                                "FSM_CREATOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": null,
                            "action": "CREATE",
                            "nextState": "CREATED",
                            "roles": [
                                "CITIZEN"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CREATED",
                    "applicationStatus": "CREATED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "CREATED",
                            "action": "REJECT",
                            "nextState": "REJECTED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "CREATED",
                            "action": "SUBMIT",
                            "nextState": "ASSING_DSO",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "ASSING_DSO",
                    "applicationStatus": "ASSING_DSO",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "ASSING_DSO",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "ASSING_DSO",
                            "action": "ASSIGN",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "PENDING_DSO_APPROVAL",
                    "applicationStatus": "PENDING_DSO_APPROVAL",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "DSO_ACCEPT",
                            "nextState": "DSO_INPROGRESS",
                            "roles": [
                                 "FSM_DSO",
                                 "FSM_EDITOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "REASSING",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "DSO_REJECT",
                            "nextState": "DSO_REJECTED",
                            "roles": [
                                 "FSM_DSO",
                                 "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                 {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "DSO_REJECTED",
                    "applicationStatus": "DSO_REJECTED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_REJECTED",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ],
                            "active": true
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_REJECTED",
                            "action": "REASSING",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ],
                             "active": true
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_REJECTED",
                            "action": "SENDBACK",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_ADMIN"
                            ],
                            "active": true
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "DSO_INPROGRESS",
                    "applicationStatus": "DSO_INPROGRESS",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "SENDBACK",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "COMPLETED",
                            "nextState": "CITIZEN_FEEDBACK_PENDING",
                            "roles": [
                                "FSM_DSO",
                                "FSM_EDITOR_EMP"
                            ]
                        },
                       
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "REASSING",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "UPDATE",
                            "nextState": "DSO_INPROGRESS",
                            "roles": [
                                "FSM_DSO",
                                "FSM_EDITOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "action": "PAY",
                            "nextState": "DSO_INPROGRESS",
                            "roles": [
                                "CITIZEN",
                                "FSM_COLLECTOR"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CITIZEN_FEEDBACK_PENDING",
                    "applicationStatus": "CITIZEN_FEEDBACK_PENDING",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": false,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "CITIZEN_FEEDBACK_PENDING",
                            "action": "RATE",
                            "nextState": "COMPLETED",
                            "roles": [
                                "CITIZEN"
                            ],
                            "active": true
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "COMPLETED",
                    "applicationStatus": "COMPLETED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": true,
                    "isStateUpdatable": false,
                    "actions": null
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "REJECTED",
                    "applicationStatus": "REJECTED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": true,
                    "isStateUpdatable": false,
                    "actions": null
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CANCELED",
                    "applicationStatus": "CANCELED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": true,
                    "isStateUpdatable": false,
                    "actions": null
                }
                
            ]
        }
    ],
    "RequestInfo": {
        "apiId": "Rainmaker",
        "action": "",
        "did": 1,
        "key": "",
        "msgId": "20170310130900|en_IN",
        "requesterId": "",
        "ts": 1513579888683,
        "ver": ".01",
        "authToken": "3d828f89-c249-4d4a-9098-8230e6040bf5",
        "userInfo": {
            "id": 30074,
            "uuid": "5130f2e3-efc1-401a-94fb-b9e60d9fa17d",
            "userName": "XYZ",
            "name": "XYZ",
            "mobileNumber": "8897970021",
            "emailId": null,
            "locale": null,
            "type": "EMPLOYEE",
            "roles": [
                {
                    "name": "FSM Employee Application Viewer",
                    "code": "FSM_VIEW_EMP",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "Employee",
                    "code": "EMPLOYEE",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "National Dashboard Administrator",
                    "code": "NATADMIN",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "TL Field Inspector",
                    "code": "TL_FIELD_INSPECTOR",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "ptcollection emp",
                    "code": "PT_COLLECTION_EMP",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "EMPLOYEE ADMIN",
                    "code": "EMPLOYEE ADMIN",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "HRMS Admin",
                    "code": "HRMS_ADMIN",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "Universal Collection Employee",
                    "code": "UC_EMP",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "State Administrator",
                    "code": "STADMIN",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "Super User",
                    "code": "SUPERUSER",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "FSM Employee Application Creator",
                    "code": "FSM_CREATOR_EMP",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "FSM Employee Dashboard Viewer",
                    "code": "FSM_DASHBOARD_VIEWER",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "Anonymous User",
                    "code": "ANONYMOUS",
                    "tenantId": "pb.amritsar"
                }
            ],
            "active": true,
            "tenantId": "pb.amritsar",
            "permanentCity": null
        }
    }
}

For Zero Price Application new Business service FSM_ZERO_PAY_SERVICE has been created

Create businessService (workflow configuration) using the /businessservice/_create. Following is the product configuration for FSM_ZERO_PAY_SERVICE:

{
    "BusinessServices": [
        {
            "tenantId": "pb",
            "businessService": "FSM_ZERO_PAY_SERVICE",
            "business": "fsm",
            "businessServiceSla": 172800000,
            "states": [
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": null,
                    "applicationStatus": null,
                    "docUploadRequired": false,
                    "isStartState": true,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
							"currentState": null,
                            "action": "APPLY",
                            "nextState": "ASSING_DSO",
                            "roles": [
                                "FSM_CREATOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
							"currentState": null,
                            "action": "CREATE",
                            "nextState": "CREATED",
                            "roles": [
                                "CITIZEN"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CREATED",
                    "applicationStatus": "CREATED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
							"currentState": "CREATED",
                            "action": "REJECT",
                            "nextState": "REJECTED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
							"currentState": "CREATED",
                            "action": "SUBMIT",
                            "nextState": "ASSING_DSO",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "ASSING_DSO",
                    "applicationStatus": "ASSING_DSO",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
							"currentState": "ASSING_DSO",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
							"currentState": "ASSING_DSO",
                            "action": "ASSIGN",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "PENDING_DSO_APPROVAL",
                    "applicationStatus": "PENDING_DSO_APPROVAL",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                       	{
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "DSO_ACCEPT",
                            "nextState": "DSO_INPROGRESS",
                            "roles": [
                                 "FSM_DSO",
                                 "FSM_EDITOR_EMP"
                            ]
                        },
						{
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
						{
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "REASSING",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        },
						{
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "DSO_REJECT",
                            "nextState": "DSO_REJECTED",
                            "roles": [
                                 "FSM_DSO",
                                 "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
				 {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "DSO_REJECTED",
                    "applicationStatus": "DSO_REJECTED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_REJECTED",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ],
							"active": true
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_REJECTED",
                            "action": "REASSING",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ],
							 "active": true
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_REJECTED",
                            "action": "SENDBACK",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_ADMIN"
                            ],
							"active": true
                        }
                    ]
                },
                 {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "DSO_INPROGRESS",
                    "applicationStatus": "DSO_INPROGRESS",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "SENDBACK",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
						{
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "COMPLETED",
                            "nextState": "CITIZEN_FEEDBACK_PENDING",
                            "roles": [
                                "FSM_DSO",
                                "FSM_EDITOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "REASSING",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        },
						{
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "UPDATE",
                            "nextState": "DSO_INPROGRESS",
                            "roles": [
                                "FSM_DSO",
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
				{
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CITIZEN_FEEDBACK_PENDING",
                    "applicationStatus": "CITIZEN_FEEDBACK_PENDING",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": false,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "CITIZEN_FEEDBACK_PENDING",
                            "action": "RATE",
                            "nextState": "COMPLETED",
                            "roles": [
                                "CITIZEN"
                            ],
						    "active": true
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "COMPLETED",
                    "applicationStatus": "COMPLETED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": true,
                    "isStateUpdatable": false,
					"actions": null
                },
                {
                    "tenantId": "pb",
					"sla": null,
                    "state": "REJECTED",
                    "applicationStatus": "REJECTED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": true,
                    "isStateUpdatable": false,
                    "actions": null
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CANCELED",
                    "applicationStatus": "CANCELED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": true,
                    "isStateUpdatable": false,
                    "actions": null
                }
                
            ]
        }
    ],
    "RequestInfo": {
        "apiId": "Rainmaker",
        "action": "",
        "did": 1,
        "key": "",
        "msgId": "20170310130900|en_IN",
        "requesterId": "",
        "ts": 1513579888683,
        "ver": ".01",
        "authToken": "3d828f89-c249-4d4a-9098-8230e6040bf5",
        "userInfo": {
            "id": 30074,
            "uuid": "5130f2e3-efc1-401a-94fb-b9e60d9fa17d",
            "userName": "XYZ",
            "name": "XYZ",
            "mobileNumber": "8897970021",
            "emailId": null,
            "locale": null,
            "type": "EMPLOYEE",
            "roles": [
                {
                    "name": "FSM Employee Application Viewer",
                    "code": "FSM_VIEW_EMP",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "Employee",
                    "code": "EMPLOYEE",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "National Dashboard Administrator",
                    "code": "NATADMIN",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "TL Field Inspector",
                    "code": "TL_FIELD_INSPECTOR",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "ptcollection emp",
                    "code": "PT_COLLECTION_EMP",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "EMPLOYEE ADMIN",
                    "code": "EMPLOYEE ADMIN",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "HRMS Admin",
                    "code": "HRMS_ADMIN",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "Universal Collection Employee",
                    "code": "UC_EMP",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "State Administrator",
                    "code": "STADMIN",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "Super User",
                    "code": "SUPERUSER",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "FSM Employee Application Creator",
                    "code": "FSM_CREATOR_EMP",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "FSM Employee Dashboard Viewer",
                    "code": "FSM_DASHBOARD_VIEWER",
                    "tenantId": "pb.amritsar"
                },
                {
                    "name": "Anonymous User",
                    "code": "ANONYMOUS",
                    "tenantId": "pb.amritsar"
                }
            ],
            "active": true,
            "tenantId": "pb.amritsar",
            "permanentCity": null
        }
    }
}

Localisation Setup

Using /localisation/messages/v1/_upsert, add localisation (templates) for notification messages to be sent. Following are the product notification templates:

{
  "messages":[
          {
            "code": "FSM_SMS_CREATED_CREATE",
            "message": "Dear Applicant,Your application for cleaning septic tank/pit is created with application reference no.<2>.You will be notified to make an application fee shortly.Request is expected to be completed within <SLA_HOURS>hrs of making the payment.",
            "module": "rainmaker-common",
            "locale": "en_IN"
        },
          {
            "code": "FSM_SMS_PENDING_APPL_FEE_PAYMENT_SUBMIT",
            "message": "Dear Applicant, Please pay the application fee Rs.<AMOUNT_TO_BE_PAID>/- for cleaning the septic tank/pit with request number <2>.Click this link <PAY_LINK> to make the payment.Request is expected to be completed within <SLA_HOURS>hrs of making the payment.",
            "module": "rainmaker-common",
            "locale": "en_IN"
        },
        {
            "code": "FSM_SMS_PENDING_APPL_FEE_PAYMENT_APPLY",
            "message": "Dear Applicant, Your application for cleaning septic tank /pit is created with application number <2>.Please click this link <PAY_LINK> to pay the application fee for processing the application.Request is expected to be completed within <SLA_HOURS>hrs of making the payment.",
            "module": "rainmaker-common",
            "locale": "en_IN"
        },
        {
            "code": "FSM_SMS_ASSING_DSO_PAY",
            "message": "Dear Applicant, Amount of Rs.<AMOUNT_TO_BE_PAID>/- is received towards the payment of cleaning septic tank /pit with reference no. <RECEIPT_NO>.You will be notified when an operator is assigned to a request. Please click this link <RECEIPT_LINK> to download the receipt",
            "module": "rainmaker-common",
            "locale": "en_IN"
        },
        {
            "code": "FSM_SMS_DSO_INPROGRESS_DSO_ACCEPT",
            "message": "Dear Applicant, Vehicle <VEHICLE_REG_NO> will be reaching your location to clean the septic tank/pit on <POSSIBLE_SERVICE_DATE> with reference to your application number <2>. You can contact the operator in +91 <DSO_MOBILE_NUMBER>.",
            "module": "rainmaker-common",
            "locale": "en_IN"
        },
        {
            "code": "FSM_SMS_CITIZEN_FEEDBACK_PENDING_COMPLETED",
            "message": "Dear Applicant, Your request for cleaning septic tank/pit is completed.Please take some time to rate us using the link <FSM_APPL_LINK>.",
            "module": "rainmaker-common",
            "locale": "en_IN"
        },
        {
            "code": "FSM_SMS_DSO_REJECTED_DSO_REJECT",
            "message": "Dear Applicant, Your request for cleaning the septic tank/pit is rejected with the reason <FSM_DSO_REJECT_REASON> . Please use this link <NEW_FSM_LINK> to create a new request if needed.",
            "module": "rainmaker-common",
            "locale": "en_IN"
        },
        {
            "code": "FSM_SMS_CANCELED_CANCEL",
            "message": "Dear Applicant, Your request for cleaning the septic tank/pit is cancelled with the reason <FSM_CANCEL_REASON> . Please use this link <NEW_FSM_LINK> to create a new request if needed.",
            "module": "rainmaker-common",
            "locale": "en_IN"
        }
    ]
}
{
            "code": "PDF_STATIC_LABEL_CONSOLIDATED_RECEIPT_NO_OF_TRIP",
            "message":"No. Of Trips",
            "locale": "en_IN",
            "module": "rainmaker-common"
        },
         {
            "code": "PDF_STATIC_LABEL_CONSOLIDATED_RECEIPT_AMOUNT_PER_TRIP",
            "message":"Amount Per Trip",
            "locale": "en_IN",
            "module": "rainmaker-common"
        },
        {
            "code": "PDF_STATIC_LABEL_CONSOLIDATED_RECEIPT_TOTAL_AMOUNT_DUE",
            "message":"Total Amount Due",
            "locale": "en_IN",
            "module": "rainmaker-common"
        },
        {
            "code": "PDF_STATIC_LABEL_CONSOLIDATED_RECEIPT_BALANCE_AMOUNT_PAID",
            "message":"Balance Amount Paid",
            "locale": "en_IN",
            "module": "rainmaker-common"
        },
        {
            "code": "PDF_STATIC_LABEL_CONSOLIDATED_RECEIPT_ADVANCE_AMOUNT_PAID",
            "message":"Advance Amount Paid",
            "locale": "en_IN",
            "module": "rainmaker-common"
        },
        {
            "code": "PDF_STATIC_LABEL_CONSOLIDATED_RECEIPT_TOTAL_AMOUNT",
            "message":"Total Amount",
            "locale": "en_IN",
            "module": "rainmaker-common"
        }

Actions & Role Action Mapping

Add Role-Action mapping for the API’s in MDMS. Following are the required entries. They should be mapped to both CITIZEN and the appropriate employee roles.

Action Configuration

{
      "id": {{PLACEHOLDER1}},
      "name": "Create FSM Application",
      "url": "/fsm/v1/_create",
      "displayName": "Apply FSM",
      "orderNumber": 0,
      "enabled": false,
      "serviceCode": "FSM",
      "code": "null",
      "path": ""
    },
    {
      "id":  {{PLACEHOLDER2}},
      "name": "Search FSM Application",
      "url": "/fsm/v1/_search",
      "displayName": "Search  FSM Appliacations",
      "orderNumber": 1,
      "enabled": false,
      "serviceCode": "FSM",
      "code": "null",
      "path": ""
    },
    {
      "id": {{PLACEHOLDER3}},
      "name": "Update FSM Application",
      "url": "/fsm/v1/_update",
      "displayName": "Update FSM",
      "orderNumber": 0,
      "enabled": false,
      "serviceCode": "FSM",
      "code": "null",
      "path": ""
    },
{
      "id": {{PLACEHOLDER4}},
      "name": "FSM Application Charge Payment Search",
      "url": "/collection-services/payments/FSM.TRIP_CHARGES/_search",
      "displayName": "FSM Application Charge Payment Search",
      "orderNumber": 1,
      "parentModule": "",
      "enabled": false,
      "serviceCode": "",
      "code": "null",
      "path": ""
    },
     {
      "id": {{PLACEHOLDER5}},
      "name": "FSM Application Audit Search",
      "url": "/fsm/v1/_audit",
      "displayName": "FSM Application Audit serach",
      "orderNumber": 1,
      "parentModule": "",
      "enabled": false,
      "serviceCode": "",
      "code": "null",
      "path": ""
    }, 
    {
      "id": {{PLACEHOLDER6}},
      "name": "Search FSM Application",
      "url": "/fsm/v1/_plainsearch",
      "displayName": "Search  FSM Appliacations",
      "orderNumber": 1,
      "enabled": false,
      "serviceCode": "FSM",
      "code": "null",
      "path": ""
    },
    {
      "id": {{PLACEHOLDER7}},
      "name": "Create FSTP FSTPOperator Mapping",
      "url": "/fsm/plantmap/v1/_create",
      "displayName": "Create FSTP FSTPOperator Map",
      "orderNumber": 0,
      "enabled": false,
      "serviceCode": "FSM",
      "code": "null",
      "path": ""
    },
    {
      "id": {{PLACEHOLDER8}},
      "name": "Update FSTP FSTPOperator Mapping",
      "url": "/fsm/plantmap/v1/_update",
      "displayName": "Update FSTP FSTPOperator Map",
      "orderNumber": 0,
      "enabled": false,
      "serviceCode": "FSM",
      "code": "null",
      "path": ""
    },
    {
      "id": {{PLACEHOLDER9}},
      "name": "Search FSTP FSTPOperator Mapping",
      "url": "/fsm/plantmap/v1/_search",
      "displayName": "Search FSTP FSTPOperator Map",
      "orderNumber": 0,
      "enabled": false,
      "serviceCode": "FSM",
      "code": "null",
      "path": ""
    },
    {
      "id": {{PlaceHolder10}},
      "name": "Inbox Search ofr uI",
      "url": "/inbox/v1/_search",
      "displayName": "Inbox Search",
      "orderNumber": 0,
      "enabled": false,
      "serviceCode": "inbox",
      "code": "null",
      "path": ""
    }

data/pg/ACCESSCONTROL-ACTIONS-TEST/actions-test.json

https://github.com/egovernments/egov-mdms-data/commit/3979963cd0281245c69f015da233a5501fb5f99f

data/pg/ACCESSCONTROL-ACTIONS-TEST/actions-test.json

https://github.com/egovernments/egov-mdms-data/commit/50b83c118d57f49920c51216a2f6596d81d6ed79

data/pg/ACCESSCONTROL-ACTIONS-TEST/actions-test.json

https://github.com/egovernments/egov-mdms-data/commit/0140a43e110d9677ac69de11d1c1fd1344aa12cd

Role Action Mapping

[
 {
    "rolecode": "CITIZEN",
    "actionid": "{{PLACEHOLDER1}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_CREATOR_EMP",
    "actionid": "{{PLACEHOLDER1}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "CITIZEN",
    "actionid": "{{PLACEHOLDER2}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_CREATOR_EMP",
    "actionid": "{{PLACEHOLDER2}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_EDITOR_EMP",
    "actionid": "{{PLACEHOLDER2}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_VIEW_EMP",
    "actionid": "{{PLACEHOLDER2}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_ADMIN",
    "actionid": "{{PLACEHOLDER2}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_DSO",
    "actionid": "{{PLACEHOLDER2}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_DRIVER",
    "actionid": "{{PLACEHOLDER2}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_EMP_FSTPO",
    "actionid": "{{PLACEHOLDER2}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_COLLECTOR",
    "actionid": "{{PLACEHOLDER2}}",
    "actioncode": "",
    "tenantId": "pb"
  },
   {
    "rolecode": "FSM_EDITOR_EMP",
    "actionid": "{{PLACEHOLDER3}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_ADMIN",
    "actionid": "{{PLACEHOLDER3}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_DSO",
    "actionid": "{{PLACEHOLDER3}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_DRIVER",
    "actionid": "{{PLACEHOLDER3}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "CITIZEN",
    "actionid": "{{PLACEHOLDER3}}",
    "actioncode": "",
    "tenantId": "pb"
  },
   {
    "rolecode": "FSM_ADMIN",
    "actionid": "{{PLACEHOLDER4}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_DSO",
    "actionid": "{{PLACEHOLDER4}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_DRIVER",
    "actionid": "{{PLACEHOLDER4}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_COLLECTOR",
    "actionid": "{{PLACEHOLDER4}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "CITIZEN",
    "actionid": "{{PLACEHOLDER4}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_EDITOR_EMP",
    "actionid": "{{PLACEHOLDER4}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_VIEW_EMP",
    "actionid": "{{PLACEHOLDER4}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "CITIZEN",
    "actionid": "{{PLACEHOLDER5}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_CREATOR_EMP",
    "actionid": "{{PLACEHOLDER5}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_EDITOR_EMP",
    "actionid": "{{PLACEHOLDER5}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_VIEW_EMP",
    "actionid": "{{PLACEHOLDER5}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_ADMIN",
    "actionid": "{{PLACEHOLDER5}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_DSO",
    "actionid": "{{PLACEHOLDER5}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_DRIVER",
    "actionid": "{{PLACEHOLDER5}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_EMP_FSTPO",
    "actionid": "{{PLACEHOLDER5}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "FSM_COLLECTOR",
    "actionid": "{{PLACEHOLDER5}}",
    "actioncode": "",
    "tenantId": "pb"
  },
  {
      "rolecode": "FSM_EDITOR_EMP",
      "actionid": {{PLACEHOLDER6}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "FSM_VIEW_EMP",
      "actionid": {{PLACEHOLDER6}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "FSM_ADMIN",
      "actionid": {{PLACEHOLDER6}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "FSM_DSO",
      "actionid": {{PLACEHOLDER6}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "FSM_DRIVER",
      "actionid": {{PLACEHOLDER6}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "FSM_EMP_FSTPO",
      "actionid": {{PLACEHOLDER6}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "FSM_COLLECTOR",
      "actionid": {{PLACEHOLDER6}},
      "actioncode": "",
      "tenantId": "pb"
    },
  {
      "rolecode": "FSM_ADMIN",
      "actionid": {{PLACEHOLDER7}},
      "actioncode": "",
      "tenantId": "pb"
    },
     {
      "rolecode": "FSM_ADMIN",
      "actionid": {{PLACEHOLDER8}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "FSM_EMP_FSTPO",
      "actionid": {{PLACEHOLDER8}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "PT_CEMP",
      "actionid": {{PLACEHOLDER9}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "CITIZEN",
      "actionid": {{PLACEHOLDER9}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "SUPERUSER",
      "actionid": {{PLACEHOLDER9}},
      "actioncode": "",
      "tenantId": "pb"
    }, 
        {
      "rolecode": "FSM_EMP_FSTPO",
      "actionid": {{PlaceHolder10}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "FSM_COLLECTOR",
      "actionid": {{PlaceHolder10}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "FSM_EDITOR_EMP",
      "actionid": {{PlaceHolder10}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "FSM_VIEW_EMP",
      "actionid": {{PlaceHolder10}},
      "actioncode": "",
      "tenantId": "pb"
    },
     {
      "rolecode": "FSM_CREATOR_EMP",
      "actionid": {{PlaceHolder10}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "FSM_ADMIN",
      "actionid": {{PlaceHolder10}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "FSM_DSO",
      "actionid": {{PlaceHolder10}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "PT_CEMP",
      "actionid": {{PlaceHolder10}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "PT_DOC_VERIFIER",
      "actionid": {{PlaceHolder10}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "PT_FIELD_INSPECTOR",
      "actionid": {{PlaceHolder10}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
      "rolecode": "PT_APPROVER",
      "actionid": {{PlaceHolder10}},
      "actioncode": "",
      "tenantId": "pb"
    },
    {
    "rolecode": "TL_CEMP",
    "actionid": {{PlaceHolder10}},
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "TL_DOC_VERIFIER",
    "actionid": {{PlaceHolder10}},
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "TL_FIELD_INSPECTOR",
    "actionid": {{PlaceHolder10}},
    "actioncode": "",
    "tenantId": "pb"
  },
  {
    "rolecode": "TL_APPROVER",
    "actionid": {{PlaceHolder10}},
    "actioncode": "",
    "tenantId": "pb"
  },
]

data/pg/ACCESSCONTROL-ROLEACTIONS/roleactions.json

https://github.com/egovernments/egov-mdms-data/commit/4d58943d8ab04aa5d8816821406b6e40017ec722

data/pg/ACCESSCONTROL-ROLEACTIONS/roleactions.json

https://github.com/egovernments/egov-mdms-data/commit/1b5962693ac70b7ac56fd312f4b2febab00f9c93

data/pg/ACCESSCONTROL-ROLEACTIONS/roleactions.json

https://github.com/egovernments/egov-mdms-data/commit/9f9b1340b42f25bca44fdcfa474a3413cc21ec03

Infra Ops Configuration

Configurations that we can manage through values.yml fsm-calculator in infraops repo as follows:

Description

name in values.yml

Current Value

id-gen host, to generate the application number

EGOV_IDGEN_HOST

egov-idgen from egov-service-host

Kafka Consumer Group

SPRING_KAFKA_CONSUMER_GROUP_ID

egov-fsm-service

kafka topic to which service push data to save new fsm application

PERSISTER_SAVE_FSM_TOPIC

save-fsm-application

kafka topic to which service push data to save workflow status

PERSISTER_UPDATE_FSM_WORKFLOW_TOPIC

update-fsm-workflow-application

kafka topic to which service push data to update the existing fsm application

PERSISTER_UPDATE_FSM_TOPIC

update-fsm-application

mdms service host

EGOV_MDMS_HOST

egov-mdms-service from egov-service-host

billing-service host

EGOV_BILLINGSERVICE_HOST

billing-service from egov-service-host

fsm-calculator service host

EGOV_FSM_CALCULATOR_HOST

fsm-calculator from egov-service-host

workflow v2 service host

WORKFLOW_CONTEXT_PATH

egov-workflow-v2 from egov-service-host

ui host, to return send the url of new application in sms notification

EGOV_UI_APP_HOST

egov-services-fqdn-name from egov-service-host

vendor service host, to get DSO details

EGOV_VENDOR_HOST

vendor from egov-service-host

Vehicle service host, to get vehicle details and manage vehicleTrip

EGOV_VEHICLE_HOST

vehicle from egov-service-host

Collection service host, to get the payment details

EGOV_COLLECTION_SERVICE_HOST

collection-services from egov-service-host

localization service host, to get the locale data

EGOV_LOCALIZATION_HOST

egov-localization from egov-service-host

user service host, to get the locale data

EGOV_USER_HOST

egov-user from egov-service-host

pdf service host, to get the locale data

EGOV_PDF_HOST

pdf-service from egov-service-host

url shortening service host, to get the short url for the long once

EGOV_URL_SHORTNER_HOST

egov-url-shortening from egov-service-host

Sample values.yml

- name: EGOV_IDGEN_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: egov-idgen
  - name: EGOV_MDMS_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: egov-mdms-service
  - name: EGOV_URL_SHORTNER_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: egov-url-shortening
  - name: EGOV_PDF_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: pdf-service
  - name: EGOV_USER_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: egov-user
  - name: EGOV_LOCATION_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: egov-location
  - name: EGOV_LOCALIZATION_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: egov-localization
  - name: EGOV_BILLINGSERVICE_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: billing-service
  - name: EGOV_COLLECTION_SERVICE_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: collection-services
  - name: EGOV_FSM_CALCULATOR_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: fsm-calculator
  - name: EGOV_VEHICLE_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: vehicle
  - name: EGOV_VENDOR_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: vendor
  - name: EGOV_UI_APP_HOST
    valueFrom:
      configMapKeyRef:
        name: egov-config
        key: egov-services-fqdn-name
  - name: WORKFLOW_CONTEXT_PATH
    valueFrom:
      configMapKeyRef:
        name: egov-service-host
        key: egov-workflow-v2
  - name: WORKFLOW_TRANSITION_PATH
    value: "egov-workflow-v2/egov-wf/process/_transition"
  - name: EGOV_IDGEN_FSM_APPLICATIONNUM_FORMAT
    value: "[CITY.CODE]-FSM-[cy:yyyy-MM-dd]-[SEQ_EGOV_FSM]"
  - name: SPRING_KAFKA_CONSUMER_GROUP_ID
    value: egov-fsm-service
  - name: PERSISTER_SAVE_FSM_TOPIC
    value: save-fsm-application
  - name: PERSISTER_UPDATE_FSM_TOPIC
    value: update-fsm-application
  - name: PERSISTER_UPDATE_FSM_WORKFLOW_TOPIC
    value: update-fsm-workflow-application

Users

User

Role

Description

How to create

FSM Creator

FSM_CREATOR_EMP

  • Can create FSM application on behalf of a citizen

Through HRMS with role

FSM Editor

FSM_EDITOR_EMP

  • Can edit the application created by a citizen for demand generation

  • Assign/re-assign DSO

  • Complete the application

Through HRMS with role

FSM Admin

FSM_ADMIN

  • Can cancel the application at any stage of the workflow

Through HRMS with role

DSO

FSM_DSO

  • Can accept/reject the assigned application

  • can complete the FSM application

Through vendor service, use the create DSO Request from postman Collection

FSTP Operator

FSM_EMP_FSTPO

  • Can mark the vehicle Trip as disposed. Not FSM Service User

Through HRMS with role

Collector

FSM_COLLECTOR

  • Can collect the payment amount for the application based on demand

Through HRMS with role

  • User with userType employee and role FSM_CREATOR_EMP role.

Integration

Integration Scope

FSM can be integrated with any ULB or system which wants to track the FSM application. The organisations can customise the workflow depending on their product requirements.

Integration Benefits

  • Easy tracking and resolution of the FSM application.

  • Configurable workflow according to client requirement.

Steps

  1. Citizen/ULB employee can file application request using the /fsm/v1/_create.

  2. Organisation or system can search the FSM Applications using /fsm/v1/_searchendpoint.

  3. Once the application is filed, the organisation or system can call /fsm/v1/_update endpoint to move the application further in the workflow until it gets resolved.

Inbox API

  • Introduced new inbox service to get the FSM applications in registered ULB employee inbox. With this, a ULB employee can track the application or perform the actions based on employee role.

  • ULB employees can also apply the filter to check the particular state or applications or any other filter as required.

FSM apply as a service

Currently, we provide FSM as an adhoc service.To avoid multiple times, a user has to create the FSM request every time. In the system itself after some days, we will create the same FSM application and if the user wants a service, he/she will pay the amount.

MDMS changes

As mentioned above, we need to define the time parameter in order to create a periodic application. For that, we added the periodic service master where we configure the time limit and whether the schedular is enabled or not. Find the configuration and location below:

{ "tenantId": "pb.amritsar",
"moduleName": "FSM",
"PeriodicService":[
{
"timeLimit" : 864000000,
"isSchedularConfiguration":true
}
]
}

cronjob will read the cron job’s configured in the cronjobapiconfig.json, and based on the schedular time, it will call the API which is configured. Find the configuration and file location below:

{ "jobName": "daily",
"active": "true",
"method": "POST",
"url": "http://fsm.egov:8080/fsm/v1/_schedular",
"payload": {
"RequestInfo": "{DEFAULT_REQUESTINFO}" },
"header": { "Content-Type": "application/json"
}

We are using the fsm/v1/_schedular API. This API will read the master data for each tenant and based on the time limit configured for that tenant, it will get all eligible applications and create periodic applications for those FSM applications.

data/pb/FSM/AdvancePayment.json

SM-499 : mdms file for advanceBalance and cancellationfee · egovernments/egov-mdms-data@3b3233e

Update AdvancePayment.json · egovernments/egov-mdms-data@a864a90

Update CancellationFee.json · egovernments/egov-mdms-data@3a614e5

master-config.json

SM-499 adding advancepayment and cancellationfee · egovernments/egov-mdms-data@c4efb2e

Infra changes

We added a new chart called mdms-read-cronjob. Find the chart location below:

https://github.com/egovernments/DIGIT-DevOps/tree/master/deploy-as-code/helm/charts/utilities/mdms-read-cronjob

Interaction Diagram

1. Advance Amount Workflow

2. Zero Price Application Workflow

Reference Docs

Title

Link

Workflow Technical Document

User Technical Document

MDMS Technical Document

NEEDS TO BE UPDATED

IDGen Technical Document

NEEDS TO BE UPDATED

Localisation Technical Document

NEEDS TO BE UPDATED

Persister Technical Document

NEEDS TO BE UPDATED

SMS Notification Technical Document

NEEDS TO BE UPDATED

HRMS Technical Document

NEEDS TO BE UPDATED

API Contract

Postman Collection

API List

Last updated

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