Program Rollout Plan

Task	Status	Dependency	Responsibility / Owner	Start Date	End Date	Revised Date	Comments
PWC - Integration of SUJOG FSSM on SUJOG
Planning a Roadmap	In Progress
Onboarding them on SUJOG-FSSM - Preview	Completed
Sharing the product roadmap with PWC - Support in preparing the effort estimates	In Progress
Effort Estimate from PWC and proposal to the department for Final Handover	In Progress
Onboarding Sushanta Kumar Mishra	Completed
Finalising Governance Structure - State
Preparation of the structure to include state TSU for adoption and monitoring
Acceptance and acknowledgment from EIC to sign off
Getting Additional Secretary to sign off
PS approval
Product Features, timeline and sign offs
UAT Code Promotion	Completed	NA	Riddhi	22-Feb-2023	1-Mar-2023
UAT Testing and Sign Off	Completed	NA	Riddhi	1-Mar-2023	6-Mar-2023
Code Freeze	Completed	NA	Riddhi	6-Mar-2023	6-Mar-2023
Implementation Handover - Beta Release	Completed	NA	Riddhi	6-Mar-2023	9-Mar-2023	24-Mar-2023
Product Sign Off	Completed	On Impel feedback	Arindam	6-Mar-2023	14-Mar-2023	16-Mar-2023
Documentation	Completed	NA	Riddhi	7-Mar-2023	14-Mar-2023	4-Apr-2023	Documents are shared with Mihika. Mihika would need some time to reivew the documents and add it to Gitbook.
Final Implementation handover	Completed	On Prod Sign off	Riddhi	13-Mar-2023	16-Mar-2023	29-Mar-2023
Sprint/ Final release showcase	To Do	On Prod Sign off	Riddhi	13-Mar-2023	16-Mar-2023	6-Apr-2023
Gate 2	To Do	On Prod Sign off	Tahera	15-Mar-2023	17-Mar-2023	6-Apr-2023	Date has been finalized to 30th March based on everyone's availability
Impel Activities and Timeline
Handover of FSM1.3	Completed	On Prod Sign off	Tahera/Riddhi/Arindam	20-Mar-2023	20-Mar-2023	29-Mar-2023
Master data validation for 37 new ULBs (Phase-2)	Completed	Program Team to provide the data after program team verifies	Riddhi/Arindam	1-Mar-2023	17-Mar-2023	24-Mar-2023	35 out of 37 sheets are uploaded in drive as on 16-03-2023. 32 ULB verified. 4 ULB has data issue
Setting up of master data and configurations on FSM test server	Completed		Riddhi/Arindam	20-Mar-2023	21-Mar-2023	24-Mar-2023
Deployment of new version(FSM1.3) in FSM test environment	Completed		Riddhi/Arindam	20-Mar-2023	21-Mar-2023	24-Mar-2023
Listing the changes in core services related to FSM1.3	Completed		Riddhi/Arindam	21-Mar-2023	22-Mar-2023	30-Mar-2023
Taking the core service changes(if any) with PwC team and getting their approval	Completed		Riddhi/Arindam	22-Mar-2023	23-Mar-2023	31-Mar-2023
QA sign off on FSM v1.3 on test server	In Progress		Riddhi/Arindam	23-Mar-2023	24-Mar-2023	6-Apr-2023
URC & E2E Testing - QA Sign Off	To Do		Riddhi/Arindam	6-Apr-2023	10-Apr-2023	10-Apr-2023
Sign Off of FSM1.3 & Datamart reports from the Program Team	To Do		Riddhi/Arindam/Shrija/Abhisek	27-Mar-2023	27-Mar-2023	12-Apr-2023
Customization suggested by Program team	In Progress		Riddhi/Arindam	28-Mar-2023	29-Mar-2023	6-Apr-2023
Core service code merge(if any) on SUJOG UAT by PwC	To Do		Riddhi/Arindam	29-Mar-2023	29-Mar-2023	14-Apr-2023
Sujog UAT set up with lastest builds and master data	To Do		Riddhi/Arindam	30-Mar-2023	3-Apr-2023	18-Apr-2023
QA sign off on Sujog UAT instance	To Do		Riddhi/Arindam	4-Apr-2023	5-Apr-2023	20-Apr-2023
UAT sign off	To Do		Riddhi/Arindam/Shrija/Abhisek/Some ULB's in Phase-1	6-Apr-2023	10-Apr-2023	21-Apr-2023
Setting up of master data and configurations on production(Specific to FSM1.3)	To Do		Riddhi/Arindam	11-Apr-2023	13-Apr-2023	26-Apr-2023
Deploying to production	To Do		Riddhi/Arindam	11-Apr-2023	13-Apr-2023	26-Apr-2023
Sanity testing on production using testing tenant	To Do		Riddhi/Arindam	14-Apr-2023	17-Apr-2023	26-Apr-2023
Setting up of new ULB's, Master data, Seed data, User creations for 37 ULB's	To Do		Riddhi/Arindam	14-Apr-2023	19-Apr-2023	28-Apr-2023
Release communication	To Do		Riddhi/Arindam	19-Apr-2023	19-Apr-2023	28-Apr-2023
Refresher Training of Pilot+PhaseI ULBs		On Impel's timeline
Refresher training of the Pilot + Phase I ULBs on the new features	To Do		Program team	17-Apr-2023	21-Apr-2023	24-Apr-2023	Change in impel to prod dates - Using UAT
Content Preparation	To Do		Program team	3-Apr-2023	14-Apr-2023	21-Apr-2023
Can we test features in some of the ULBs before rolling out in production?
Program Setup : Approval, Monitoring and Progress Tracking
Presentation of the progress and compliances regarding product features for securing approval for State wide roll out from EIC, Addl Secretary and PS	Completed		Program Team	17-Mar-2023	24-Mar-2023
Identification of the FSSM program SPOC within HUDD for PMU	In Progress		Program Team	20-Mar-2023	24-Mar-2023	30-Apr-2023
Creation of a Training Plan, Governance structure and submission to the State team for their review	Completed		Program Team	20-Mar-2023	24-Mar-2023
Securing approval for MTs engagement and onboarding for the state wide roll out from OWSSB, OWA and HUDD, Or	In Progress	On Approval from OWA and Availability of MTs	Program team + OWA + OWSSB	20-Mar-2023	24-Mar-2023	21-Apr-2023
Leverage the ULB officials as trainers from the current batch of 35
Training of Master Trainers or identified ULB personnel/ TRPs from Phase I and Pilot
Creation of the Training Plan will require a a) Schedule b) Content c) Venue d) Participants(Identified SPoCs/Executive and TRPs) or OWA Master Trainers	Completed		Program Team	3-Apr-2023	14-Apr-2023
Creation of the training assets-documents , videos, FAQs etc	To Do		Program Team + Marketing Team	3-Apr-2023	14-Apr-2023	21-Apr-2023
Training of the master Trainers or indentified ULB sanitation SPOCs/TRPs from Phase I	To Do		Program Team	17-Apr-2023	21-Apr-2023	2-May-2023
Collection of Training feedback & conduct a refresher training	To Do		Program Team	17-Apr-2023	21-Apr-2023	2-May-2023
Program Setup :
Communication to the other entities regarding timeline (DUDA, ULBs, State FSM TSU, PwC, EY-PMU) via letter	In Progress		Program Team	1-Mar-2023	10-Mar-2023	20-Mar-2023
Kick off meeting with DUDA officials for Data collection fo the remaining 79 ULBs	Completed		Program Team
Creating and finalising the Datasheet to collect Data from ULBs and getting a sign off internally from the product and impel team	Completed		Program Team
Creating and finalising the Datasheet to collect Data from ULBs and getting a sign off externally from OWSSB	Completed		Program Team
Weekly cadence with DUDA to review the progress	Completed		Program Team
Setting up a data review prosess internally for sanity check by the program team - L1	Completed		Program Team
Finalising the list of ULBs for Phase II roll out based on ULB readiness	Completed		Program Team
Communication from the HUDD/OWSSB to the ULBs EO's to nominate FSM Executive for facilitating the rollout activities within ULBs and report the progress to PMU			Program Team	1-Mar-2023	17-Mar-2023
Pre-requistites from the ULBs
All the ULBs to nominate a dedicated personnel as FSM executive and ensure accessibility of all the communication channel to raise a desludging requests as a single person should be made responsible for handling the FSM requests coming from ULBs own phone helpline/14420/Walk-in citizens, and logging them into the SUJOG-FSSM system and assigning the Cesspool Operators.	In Progress		OWSSB + TSU + HUDD, Tracking by the Program Team	1-Mar-2023	15-Apr-2023	30-Apr-2023
All the ULBs need to ensure that all the private operators are identified, empaneled at the ULB. This will bring the private operators within the ambit of the FSM transformation and provide an oversight to the ULB administration.	In Progress		OWSSB + TSU + HUDD, Tracking by the Program Team	1-Mar-2023	15-Apr-2023	30-Apr-2023
All the ULBS to have clarity on the pricing structure for the de-sludging requests and working hours of the FSTPs	In Progress		OWSSB + TSU + HUDD, Tracking by the Program Team	1-Mar-2023	15-Apr-2023	30-Apr-2023
Data Collection & Review for batch 1 & 2		On DUDA		1-Feb-2023	14-Mar-2023
Finalising the Data collelction template and checklist for data correction	Completed		Program Team + OWSSB + DUDA	1-Feb-2023	14-Mar-2023
Orientation Session with OWSSB and DUDA officials on what information is expected and how to fill and share the same	Completed		Program Team + OWSSB + DUDA	1-Feb-2023	14-Mar-2023
Categorising the ULBs based on geographies for Batch 1 and 2 of Phase-2	Completed		Program Team + OWSSB + DUDA	1-Feb-2023	14-Mar-2023		Completed by program Team.
Data gathering from the ULBs under FSTP coverage (Batch-1)	Completed		Program Team + OWSSB + DUDA	1-Feb-2023	14-Mar-2023
Review of collected data for its completeness by the program team (Batch-1)	Completed		Program Team + OWSSB + DUDA	1-Feb-2023	14-Mar-2023
Locking the data sheet for batch-1 after filling any leftover data fields	Completed		Program Team + OWSSB + DUDA	1-Feb-2023	14-Mar-2023
Data gathering from the ULBs under FSTP coverage (Batch-2)	Completed		Program Team + OWSSB + DUDA	1-Feb-2023	14-Mar-2023		Except for Bubhaneswar. To be initiated with the helpd of OWSSB and HUDD
Review of collected data for its completeness by the program team (Batch-2)	Completed		Program Team + OWSSB + DUDA	1-Feb-2023	14-Mar-2023
Locking the data sheet for batch-2 after filling any leftover data fields	Completed		Program Team + OWSSB + DUDA	1-Feb-2023	14-Mar-2023
Review of collected data for its completeness by the impel team for Phase-2	In Progress		Impel Team				Data of 19 ULBs are verified by the Impel Team
IT Infra readiness within ULBs		On State + ULB		10-Mar-2023	15-Apr-2023
Tracking the purchase and installation of computer within ULB( for Dealing assistant) for taking citizens requests as per the prescribed specifications as followed: 1. Computer with minimum I3 processor with FSM Executive(nominated personnel) at ULB and FSTP 2. Wifi or wired LAN connectivity for computer within ULB & FSTP 3. Laser or Inkjet printer in ULB for printing receipts and acknowledegments 4. Card swipe machines to accept payments in ULB for pre-payment use case	In Progress		Program Team	10-Mar-2023	30-Apr-2023		As per DUDA, 37 ULBs has computer and internet/wi-fi both at ULB office and FSTP. - https://docs.google.com/spreadsheets/d/17kxUYOHjmZgVwCQ1lNMSeCF8GTaIbSJ2EHvNyns6efY/edit?usp=sharing
Training of ULB personnel/ FSSM Executive & TRPs		HUDD + OWSSB
Training of the ULB personnel/FSM Executive and TRPs for batch -1 ULBs	To Do		Program Team	1-May-2023	5-May-2023	8-May-2023	Change in impel timeline
Collection of Training feedback for Batch-1 ULBs	To Do		Program Team	1-May-2023	5-May-2023	8-May-2023
Training of the ULB personnel/FSM Executive and TRPs for batch-2 ULBs	To Do		Program Team	8-May-2023	12-May-2023	9-May-2023
Collection of Training feedback for Batch-2 ULBs	To Do		Program Team	1-May-2023	5-May-2023	9-May-2023
Communication and Tracking Progress				6-Mar-2023	7-Mar-2023
Setting up a WhatsApp channel for easy communication and progress review with Eos/Cos and FSM executive	In Progress	OWSSB and HUDD to release the letter	Program Team
Program Kick off meeting with External stakeholders for aligning them towards Program objectives	Completed		Program Team	17-Mar-2023	17-Mar-2023
Program Kick off meeting with Internal stakeholders for aligning them towards Program objectives	In Progress		Program Team
IEC support from the State - Out of Scope. Proposing this idea to state for better citizen engagement
Creation of a IEC Plan consisting of : a) Creative designs b) Channels for promotion pan state to increase citizen engagement- Pamphlets in Newspaper/ Radio/TV in local languages c) Calendar/schedule of promotional activities d) Social media posts from the state channels	To Do	State + OWSSB		3-Apr-2023	21-Apr-2023
Approving the budgets for IEC campaign from ULB budgets	To Do	State + OWSSB		3-Apr-2023	21-Apr-2023
Creation of creative assets	To Do	State + OWSSB		3-Apr-2023	21-Apr-2023
Translation of assets in Odiya	To Do	State + OWSSB		3-Apr-2023	21-Apr-2023
Printing of banners, leaflets etc as per the plan and putting them at relevant spots	To Do			3-Apr-2023	21-Apr-2023
Sharing the feedback/status report back to PMU team	To Do			3-Apr-2023	21-Apr-2023
IEC support from eGov Marketing team
Creating a chart or flex for ULBs to have a view of FSM value chain and good practices	To Do	Marketing Team		3-Apr-2023	21-Apr-2023	28-Apr-2023
Creation of short 2 mins videos to explain SUJOG workflow / Training Videos - These should be flow wise or screen wise which will be available on Youtube playlist and wherever possible to be accessible by the participants whenever required	In Progress			3-Apr-2023	21-Apr-2023	21-Apr-2023
User Manuals for the trainees in Odia if possible including Easy Explainer flowcharts of SUJOG-FSSM	To Do			3-Apr-2023	21-Apr-2023	28-Apr-2023
FAQ Doc with some basic and important questions like how to change passwords, how to reassign vehicles, how to update trips, how to process the payments, how to ensure the basic sanity check etc	To Do			3-Apr-2023	21-Apr-2023	28-Apr-2023
Post Go-live technical Support
L1 query resolution of ULB stakeholders	To Do		Implementation Team	15-May-2023	30-Jun-2023
L2 support( fixing defects reported from the field)	To Do		Implementation Team	15-May-2023	30-Jun-2023
Post Go Live Support and handholding of the onboarded ULBs
Categorising the ULBs and creating batches for weekly calls	To Do			12-May-2023	19-May-2023
Setting up a weekly call with the ULBs to review the progress and address issues	To Do			12-May-2023	19-May-2023
Refresher Training if required will be planned virtually	To Do			12-May-2023	19-May-2023

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