High Level Design
Overview
Urban Local Bodies (ULB) and other government agencies provide citizen centric services. Some of these services involve/require movement of people or assets(eg : vehicle, equipment etc). Below is a sample list of such services:
Pickup of Fecal sludge from a citizen’s premises and offloading at a designated place
Garbage pickup truck visits multiple collection points and deposits the load at a designated waste segregation yard
ULB assigns a drinking water tanker to supply water to schools in a particular area. The water tanker visits the assigned schools and supplies the required amount of water.
Fumigation to contain mosquitoes spread involves an operator moving in a 2-wheeler from one street to another.
Medicines have to be moved from district headquarters to mandal level villages.
Key challenges in the above scenarios are :
Ensuring the vehicle / person took the designated route
Checking if all pickup/dropoff locations are visited
Monitoring if a restricted location is visited
Tracking of live location
Challenges listed above are solved with a new tracking service component. This document captures the technical design of such a tracking service. For functional use cases related to a specific citizen service (Fecal Sludge Management), please refer to this doc.
1.1 Design guidelines
Tech design for Tracking service addresses following key design goals. These goals are derived from DIGIT’s view of how a service should evolve and also the constraints arising from the usage of client side application.
Client side devices may have network bandwidth constraints, hence the communication between client and Tracking service should be optimized on data.
Tracking service should be generic enough to handle any kind of citizen services that involve movement of assets or service delivery by an operator on move. Type of service being rendered decides the monitoring rules (alerts, notifications) that are applied to the trip.
Within the DIGIT platform, event based models processing should be used so that newer applications can be plugged in by consuming the event messages.
Tech use cases
Key terms
Term
Definition
Actual route
Route recorded by the tracking device. This can be different from the designated route. It is not created upfront.
Designated route
Pre-designated route to be taken by the person/asset.
Tracking service
A software component that stores data related to a trip, applies rules to identify anomalies and notifications.
Operator
A user responsible for delivering the service. For example, a PHC staff member doing a door to door survey to check for health details of citizens in a particular area.
Point of interest (POI)
A place on map that is of interest during service delivery. It consists of the geo location, name and additional tags. For example, a legal dumpyard for fecal sludge or customer location where a service has to be delivered..
Polygon
This is a type of POI which is formed on the basis of multiple geo-coordinates. It helps in identifying large areas on a map, like an illegal dump yard or a cluster of homes and check the trip progress w.r.t to the polygon.
Supervisor
A user with additional responsibilities like creation of a trip, registering points of interest.
Trip
Assignment of a designated route to an operator forms a trip. This is the actual work done by the operator. Monitoring of distance covered, route taken, anomalies, service delivery and payment are linked to completion of trip.
Use cases
Use Case
Use cases for the backend service
Triggered by
UC 1
Trip management
UC 1.1
Create a new trip based on citizen service, ULB, operator id, starting location, ending location, designated route (refer UC 2), timestamp and other relevant information
Supervisor
UC 1.2
Start an assigned trip
Operator
UC 1.3
Process continuous updates on geo location of the operator assigned to a trip
User app
UC 1.4
[Offline mode] Process the bulk updates related to geo location and timestamps related to operator movement
User app
UC 1.5
End a trip automatically once the operator reaches the destination. Supervisor can do a manual override
System, Supervisor
UC 1.6
Search for a trip based on trip id, ULB, service, operator, geo codes and other relevant information
Supervisor
UC 2
Citizen service master configuration
UC 2.1
Create designated route for a trip based on points of interest (refer UC 3), ULB and type of service
Supervisor
UC 2.2
Search for designated routes
Supervisor
UC 2.3
Update designated route status to active or inactive
Supervisor
UC 2.4
Register a new operator
Supervisor
UC 3
Points of interests and Geofencing
UC 3.1
Create points of interests based of LatLong coordinates
Supervisor
UC 3.2
Create polygon based geofence using multiple sets of LatLong coordinates
Supervisor
UC 3.3
Associate points of interest and geofences with various tags like pickup points, legal dumpyards, illegal dump yards and so on
Supervisor
UC 3.4
Search for the existing points of interest, geo fences and the associated tags
Supervisor
UC 3.5
Update geo points status to active or inactive
Supervisor
UC 4
Watcher and alerts
UC 4.1
Identify trip anomalies based on geo tags assigned in UC 3.
System
UC 4.2
Identify time based anomalies in a trip based on specific preconfigured rules
System
UC 4.3
Generate alerts (email, SMS) on detection of anomalies
System
UC 4.4
Search for anomalies based on trip id, geo location, ULB id and so on
Supervisor
UC 4.5
End trip if it goes beyond a time limit
System
3. Tech design
3.1 Components
Below is the list of entities, actors and tech components involved in tracking service.
Entities
Point of Interest (POI) - Latitude, longitude coordinates of various locations. Types of locations include citizen pickup point, intermediate points, destination location, polygons to identify larger areas and tags to identify anomalies (like illegal dump yards).
Designated route - A sequence of POIs which indicate the route an operator should take.
Trip - Created for each service delivery involving an operator. It is either created based on request or through an automatic scheduler. Trip is made up of operator details and designated routes. Actual route taken by the operator is also associated with the trip.
Actors
Supervisor - Individual is responsible for making configuration level changes. These can be two separate roles or just one
Operator - Travels from source to destination of a trip as part of service delivery.
System - Tracking service has the intelligence to take some actions on its own.
Tech components
Mobile App - User facing application to manage routes, trips and POIs
Tracking service - Stores entities, applies automated rules and generates alerts.
API specs
Tracking service has APIs to manage the 3 core entities - Point of interest (POI), Designated route and Trip. Basic details of these APIs are mentioned below.
Following are the list of APIs this service will support. For details of the request and response message structure, please refer to Appendix A in this document.
Point of interest
/poi/_create
/poi/_update
/poi/_search
Designated route
/designated_route/_create
/designated_route/_update
/designated_route/_search
Trip
/trip/_create
/trip/_update
/trip/_progress
/trip/_search
3.3 Event entity
Event entity has a generic format. Structure of the event is listed below.
Field
Description
id
GUID to uniquely identify an event
type
Event type indicates the nature of the event and helps consuming applications identify if/how to process it. For example - tracking service generates an event with type “LocationUpdate”. Similarly, trip monitoring service generated events will have the type “TripAnomaly”, “TripCompleted”
creation_time
Time at which the event is created
source
Application that published this event. This can be a short code / acronym of the source application
data
This is a JSON object. For example, “LocationUpdate” events will have fields like current_location and received_time.
Service design
Tracking service [New]
A gateway service for client endpoints. POI, Designated routes and Trips are managed by this service
Location updates received from client are published as events in a standard format
Trip monitoring module [New]
Consumes the location update events received from client (published by Tracking service)
Persists the location data, identifies anomalies, marks trips as complete based on rules
Events that should be notified are published by this service
Notification module [New]
Consumes the notification events
Fetches contact information from DIGIT User Service and sends SMS in predefined format
Tracking data store [New]
Data store for POIs, routes, trips, location updates and notifications
DIGIT user service [Existing]
Provides contact information of the user to which notification will have to be sent
User can be a supervisor or operator
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