Driver User Manual

This section illustrates the steps for drivers at the urban local body (ULB) level.

Drivers can:

  1. View the trips.

  2. Start and end the trips.

View Trips

Log in to the application using the user Id and the password provided by the ULB along with selecting the city.

In case a user has forgotten the password, he/she can click the "Forgot Password?" hyperlink, which will display a message instructing users to get in touch with the ULB.

Driver’s home page and inbox

After successful login, the driver's inbox will show both assigned trips and completed ones.

Home: This option prominently displays the assigned trips, serving as the central hub for trip management.

Language: Drivers have the flexibility to select their preferred language for a more convenient experience.

Logout: This option allows the driver to safely exit the system.

Upon successful login, the driver can see all the trips assigned through the ULB.

  • Trip search: This allows the driver to search the trip by name or phone number.

  • In progress tab: This section presents trips that are pending initiation and assignment.

  • Completed tab: Here, the driver can view a compiled list of completed trips.

Start and End Trips

Upon clicking the "View Details" hyperlink, the driver can see the applicant's information, including both the pickup location and the drop-off point.

The driver can click on “Start Trip” button. A pop-up will appear with a warning message “Start the trip only after reaching the pickup location. Have you reached the applicant location?”

When the driver clicks on 'Yes', a toast message will emerge, confirming the successful initiation of the trip: "Trip Started Successfully."

Upon successful completion of the desludging process in the FSTP, the driver can click on the "End Trip" button to conclude the request.

Upon selecting the "End Trip" button, the system shows a warning message: "Are you sure you want to end the trip for Locality 1...?. When the driver clicks on 'Yes', the trip reaches its completion status.

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