Sanitation
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v1.4
v1.4
  • Introducing Water-Sanitation
  • Water-Sanitation
    • Solution Design
    • Approach
    • Release Notes
      • FSM 1.4 - Technical Release Summary
      • Service Build Update
        • Release Builds for Core
      • MDMS Changes
      • Configuration Updates
      • Test Cases
      • Localisation
      • Impel Release Notes
      • Gate 2 Checklist
      • Workflow Configuration Changes
      • Master Migration Document
      • Driver-Individual Migration Script
  • Water-Sanitation Product Suite
    • Waste Management System
      • Functional Specifications
        • TQM UI
          • How to Enable TQM UI
          • UI: Plant Operator
            • Landing and Home Page
            • Plant-User Mapping
            • Inbox/Update Tests
            • View Past Test Results/Test's Summary Screen
            • Help Section
          • UI: ULB Admin
            • ULB Admin Home Page
            • Inbox/Test Details Screen
            • View Past Test Results
            • Create Adhoc Test
        • TQM UI/UX Audit
      • Faecal Sludge Management (FSM)
        • Features
        • Sanitation Actors & Interactions
        • User Interface Design
        • FSM User Manual
          • FSM Citizen User Manual
          • Employee User Manual
          • Manage Vendor, Sanitation Worker and Vehicle Details
          • DSO User Manual
          • Septage Treatment Plant Operator User Manual
        • Test Cases
        • FSM Functional Specification
          • Sanitation Worker UI
            • FSM Registry
            • Create Sanitation Worker
            • Edit Sanitation Worker
            • Assign Sanitation Workers to FSM Applications
            • Sanitation Worker Details
          • FSM UI Docs
            • FSM Citizen UI
            • FSM Employee UI
            • FSM DSO UI
            • FSM FSTPO UI
          • FSM UI/UX Audit
        • FSM Technical Specification
          • Vehicle Technical Specification
          • Vendor Technical Specification
          • Calculator Technical Specification
        • FSM Release Notes
          • Known Issues List
        • Product Requirement Document
        • Training
        • Sanitation Worker Welfare
          • Vendor Registry
          • FSM Service
          • Sanitation Worker( FSM 1.4) UI/UX Audit
        • FSM-DSS Technical Documentation
        • Enablement toolkits(Assetization) for FSM
          • Getting started with DIGIT
          • Requirements to enable FSM Module in a new evironment
          • Dependency services of the FSM module
          • Data templates for data collection
          • Data loading steps
            • Loading Billing Slab Data
            • Loading Vendor,Vehicle and Driver Data
            • Loading Localisations
            • Plant Mapping of FSTP
            • Creating users for FSM
          • Preparation of MDMS Data for Data Loading
          • SMS Templates for FSM
        • URC Release Notes
          • Steps to Configure URC
        • Garima Release Notes
          • Steps to Configure Garima
        • User Personas
      • Treatment Quality Monitoring (TQM)
        • Features
        • User Stories
          • Treatment Quality Monitoring Dashboard KPIs
        • User Interface Design
        • User Manual
          • Employee User Manual
          • Treatment Plant Operator User Manual
        • TQM Setup
          • User Manual
        • Release Notes
          • Known Issue List
        • Product Requirement Document: Treatment Quality Monitoring (TQM)
        • PQM Technical Specification
        • TQM Impel Checklist & Roll-out Plan
    • Water & Sewerage Connections
    • NalJal
  • Technology
    • Architecture
      • PQM
        • Low Level Design
          • Services
            • PQM Service
            • PQM Anomaly Finder
            • PQM Scheduler
      • FSM
        • Low Level Design
          • Services
            • FSM Service
            • FSM Calculator
          • Registries
            • FSM Vendor Registry
            • FSM Vehicle Registry
    • Source Code
  • Reference Implementations
    • Odisha - SUJOG
      • Functional Customisation
        • Urban-Rural Convergence
        • Garima Implementation
          • User Interface Design
          • Product Requirement Document (PRD)
      • Technical Customisation
      • Technical Specification: Urban-Rural Convergence
      • Standard Operating Procedure (SOP)
      • Program Rollout Plan
      • Implementation Plan
      • Implementation Guide
      • Implementation Checklist
      • TQM Gate 2 Plans & Checklist
  • Setup
    • Setup
      • On AWS
    • Deployment Guide
      • Legacy/Re-Indexing the FSM Data
      • Legacy/Re-Indexing the PQM Data
      • FSM devops setups
      • FSM Calculator devops setup
      • Vendor registry devops setup
      • Vehicle registry devops setup
    • Development Guide
      • Backend Developer Guide
      • UI Developer Guide
    • Configuration
      • TQM
        • PQM Service
        • PQM Anomaly Finder
        • PQM Scheduler
      • FSM
        • FSM Service
        • Vendor Registry
        • Vehicle Registry
        • FSM Calculator
    • Operations Guide
  • COMMUNITY
    • Community Project: Vehicle Tracking
      • Release Notes
        • Service Build Update
          • Release Builds for Core
        • Test Cases
      • Architecture
        • Vehicle Tracking
          • High Level Design
          • Low Level Design
      • User Manuals
        • Employee User Manual
        • Driver User Manual
      • Demo
      • Product Requirement Document (PRD)
      • Deployment Guide
      • Setup
      • Source Code
    • Contribute
    • Issues
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  1. Water-Sanitation Product Suite
  2. Waste Management System
  3. Faecal Sludge Management (FSM)

Sanitation Actors & Interactions

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Actor Interaction Mapping

The above diagram illustrates the integration between each actor. A brief description of each role is provided below:

Role

Description

Action

System Administrator

The user can define boundaries, create roles and users, define properties,, upload lisy of localities and slums, as well as create localisation.

  1. Define boundaries.

  2. Create roles and map to actions.

  3. Create users: Map to the role and boundary (boundary mapping to be confirmed).

  4. Define property types and sub-types.

  5. Define pricing.

  6. Upload the list of localities and pin codes.

  7. Upload the list of slums.

  8. Define the minimum advance pricing to be collected.

  9. Create localisation.

Citizen

A citizen can request for a desludging operation online. The user can check the status of the application online, make the payment for the service online, and post desludging, they can rate the quality of the service online.

  1. Request for desludging services.

  2. View the acknowledgement receipt.

  3. View the payment receipts.

  4. Track the status of desludging requests.

  5. View the history of past desludging services.

  6. Make online payments.

ULB Employee (Can be assigned roles as creator, collector, editor, report viewer, dashboard viewer or admin)

A ULB official will act as a regulatory and management authority for the entire desludging process. He/she can receive the request from a citizen online or can create a request on behalf of the citizen online. When the request is received, the user can assign a desludging operator for a request. The official can also update the status of the request on behalf of the DSO after the service is completed at the site, and view the relevant reports.

  1. Add, update, and disable vendors.

  2. Add, update, and disable drivers.

  3. Add, update, and disable vehicles.

  4. Map vendors and drivers.

  5. Map vehicles and drivers.

  6. Create desludging service requests on behalf of citizens.

  7. Accept, reject, or update desludging service requests

  8. Assign vendors to desludging services.

  9. Collect service fees.

  10. View dashboards and reports for a specific ULB.

Transportation Vendors

This user can receive the requests assigned by a ULB official, and update the status of the transaction after the service is completed.

  1. Accept/reject desludging requests.

  2. Assign vehicles to requests.

  3. Update the number of trips.

  4. Map the completion of requests.

Treatment Plant Operator

This user can view the current demand, that is, the list of planned desludging requests available in the system. He/she can update the vehicle log which enters the FSTP/STP every day.

  1. Record incoming vehicles against requests.

  2. Record incoming vehicles without associated service requests.

State Administrator

The user can view dashbaords and reports. The user can also filter dasboards and reports for a specific urban local body and by time.

  1. View dashboards and reports for states.

  2. Filter dashboards and reports by time, and for a specific ULB.