Sanitation
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v1.4
v1.4
  • Introducing Water-Sanitation
  • Water-Sanitation
    • Solution Design
    • Approach
    • Release Notes
      • FSM 1.4 - Technical Release Summary
      • Service Build Update
        • Release Builds for Core
      • MDMS Changes
      • Configuration Updates
      • Test Cases
      • Localisation
      • Impel Release Notes
      • Gate 2 Checklist
      • Workflow Configuration Changes
      • Master Migration Document
      • Driver-Individual Migration Script
  • Water-Sanitation Product Suite
    • Waste Management System
      • Functional Specifications
        • TQM UI
          • How to Enable TQM UI
          • UI: Plant Operator
            • Landing and Home Page
            • Plant-User Mapping
            • Inbox/Update Tests
            • View Past Test Results/Test's Summary Screen
            • Help Section
          • UI: ULB Admin
            • ULB Admin Home Page
            • Inbox/Test Details Screen
            • View Past Test Results
            • Create Adhoc Test
        • TQM UI/UX Audit
      • Faecal Sludge Management (FSM)
        • Features
        • Sanitation Actors & Interactions
        • User Interface Design
        • FSM User Manual
          • FSM Citizen User Manual
          • Employee User Manual
          • Manage Vendor, Sanitation Worker and Vehicle Details
          • DSO User Manual
          • Septage Treatment Plant Operator User Manual
        • Test Cases
        • FSM Functional Specification
          • Sanitation Worker UI
            • FSM Registry
            • Create Sanitation Worker
            • Edit Sanitation Worker
            • Assign Sanitation Workers to FSM Applications
            • Sanitation Worker Details
          • FSM UI Docs
            • FSM Citizen UI
            • FSM Employee UI
            • FSM DSO UI
            • FSM FSTPO UI
          • FSM UI/UX Audit
        • FSM Technical Specification
          • Vehicle Technical Specification
          • Vendor Technical Specification
          • Calculator Technical Specification
        • FSM Release Notes
          • Known Issues List
        • Product Requirement Document
        • Training
        • Sanitation Worker Welfare
          • Vendor Registry
          • FSM Service
          • Sanitation Worker( FSM 1.4) UI/UX Audit
        • FSM-DSS Technical Documentation
        • Enablement toolkits(Assetization) for FSM
          • Getting started with DIGIT
          • Requirements to enable FSM Module in a new evironment
          • Dependency services of the FSM module
          • Data templates for data collection
          • Data loading steps
            • Loading Billing Slab Data
            • Loading Vendor,Vehicle and Driver Data
            • Loading Localisations
            • Plant Mapping of FSTP
            • Creating users for FSM
          • Preparation of MDMS Data for Data Loading
          • SMS Templates for FSM
        • URC Release Notes
          • Steps to Configure URC
        • Garima Release Notes
          • Steps to Configure Garima
        • User Personas
      • Treatment Quality Monitoring (TQM)
        • Features
        • User Stories
          • Treatment Quality Monitoring Dashboard KPIs
        • User Interface Design
        • User Manual
          • Employee User Manual
          • Treatment Plant Operator User Manual
        • TQM Setup
          • User Manual
        • Release Notes
          • Known Issue List
        • Product Requirement Document: Treatment Quality Monitoring (TQM)
        • PQM Technical Specification
        • TQM Impel Checklist & Roll-out Plan
    • Water & Sewerage Connections
    • NalJal
  • Technology
    • Architecture
      • PQM
        • Low Level Design
          • Services
            • PQM Service
            • PQM Anomaly Finder
            • PQM Scheduler
      • FSM
        • Low Level Design
          • Services
            • FSM Service
            • FSM Calculator
          • Registries
            • FSM Vendor Registry
            • FSM Vehicle Registry
    • Source Code
  • Reference Implementations
    • Odisha - SUJOG
      • Functional Customisation
        • Urban-Rural Convergence
        • Garima Implementation
          • User Interface Design
          • Product Requirement Document (PRD)
      • Technical Customisation
      • Technical Specification: Urban-Rural Convergence
      • Standard Operating Procedure (SOP)
      • Program Rollout Plan
      • Implementation Plan
      • Implementation Guide
      • Implementation Checklist
      • TQM Gate 2 Plans & Checklist
  • Setup
    • Setup
      • On AWS
    • Deployment Guide
      • Legacy/Re-Indexing the FSM Data
      • Legacy/Re-Indexing the PQM Data
      • FSM devops setups
      • FSM Calculator devops setup
      • Vendor registry devops setup
      • Vehicle registry devops setup
    • Development Guide
      • Backend Developer Guide
      • UI Developer Guide
    • Configuration
      • TQM
        • PQM Service
        • PQM Anomaly Finder
        • PQM Scheduler
      • FSM
        • FSM Service
        • Vendor Registry
        • Vehicle Registry
        • FSM Calculator
    • Operations Guide
  • COMMUNITY
    • Community Project: Vehicle Tracking
      • Release Notes
        • Service Build Update
          • Release Builds for Core
        • Test Cases
      • Architecture
        • Vehicle Tracking
          • High Level Design
          • Low Level Design
      • User Manuals
        • Employee User Manual
        • Driver User Manual
      • Demo
      • Product Requirement Document (PRD)
      • Deployment Guide
      • Setup
      • Source Code
    • Contribute
    • Issues
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  1. Water-Sanitation Product Suite
  2. Waste Management System
  3. Faecal Sludge Management (FSM)
  4. Enablement toolkits(Assetization) for FSM

SMS Templates for FSM

  • Sample of SMS present in FSM product :

Action

Localization key

localization message

SMS

1

Employee creates an application

FSM_SMS_ASSIGN_DSO_APPLY

Dear citizen, your application for cleaning septic tank/pit is created with application reference no {2}. You will be notified when an operator is assigned to a request. Request is expected to be completed within {SLA_HOURS}hrs. Thank You. EGOVS.

Dear citizen, your application for cleaning septic tank/pit is created with application reference no FSM-AND-2023-07-27-003405. You will be notified when an operator is assigned to a request. Request is expected to be completed within 48hrs. Thank You. EGOVS.

2

Citizen creates an application

FSM_SMS_ASSIGN_DSO_APPLY

Dear citizen, your application for cleaning septic tank/pit is created with application reference no {2}. You will be notified when an operator is assigned to a request. Request is expected to be completed within {SLA_HOURS}hrs. Thank You. Govt. of Odisha.

Dear citizen, your application for cleaning septic tank/pit is created with application reference no FSM-AND-2023-07-27-003406. You will be notified when an operator is assigned to a request. Request is expected to be completed within 48hrs. Thank You. Govt. of Odisha.

3

At the time of assign vehicle

FSM_POST_PAY_SMS_DSO_INPROGRESS_DSO_ACCEPT

Dear citizen, Vehicle {VEHICLE_REG_NO} will be reaching your location to clean the septic tank/pit on {POSSIBLE_SERVICE_DATE} with reference to your application number {2}. You can contact the operator in +91 {DSO_MOBILE_NUMBER} Thank You. Govt. of Odisha

Dear citizen, Vehicle OD09J7874 will be reaching your location to clean the septic tank/pit on 27-07-2023 with reference to your application number FSM-AND-2023-07-27-003406. You can contact the operator in +91 9988998898 Thank You. Govt. of Odisha

4

Updating no of trips

FSM_SMS_DSO_INPROGRESS_UPDATE

Dear citizen, your application for cleaning septic tank /pit with application number {2} is updated and the operator has entered the number of trips: {NO_OF_TRIPS}. Please click this link {PAY_LINK} to pay the amount of Rs {AMOUNT_TO_BE_PAID} towards cleaning of your septic tank/pit. Thank You. EGOVS

5

Collect payment

FSM_SMS_DSO_INPROGRESS_PAY

Dear citizen, amount of Rs.{AMOUNT_TO_BE_PAID}/- is received towards the payment of cleaning septic tank /pit for reference no. {RECEIPT_NO}. Please click this link {RECEIPT_LINK} to download the receipt. Thank You. Govt. of Odisha

6

Complete Request

FSM_SMS_CITIZEN_FEEDBACK_PENDING_COMPLETED

Dear citizen, your request for cleaning septic tank/pit is completed. Please take some time to rate us using the link {FSM_APPL_LINK}. Thank You. Govt. of Odisha

7

Cancel Request by ULB

FSM_SMS_CANCELED_CANCEL

Dear citizen, your request for cleaning the septic tank/pit is cancelled with the reason {FSM_CANCEL_REASON}. Please use this link {NEW_FSM_LINK} to create a new request if needed. Thank You. Govt. of Odisha

8

Decline Request after assinging dso

FSM_SMS_DSO_REJECTED_DSO_REJECT

Dear citizen, your request for cleaning the septic tank/pit is rejected with the reason {FSM_DSO_REJECT_REASON}. Please use this link {NEW_FSM_LINK} to create a new request if needed. Thank You. Govt. of Odisha

9

Submit Vehicle Trip

FSM_SMS_DSO_INPROGRESS_UPDATE

Dear citizen, your application for cleaning septic tank /pit with application number {2} is updated and the operator has entered the number of trips: {NO_OF_TRIPS}. Please click this link {PAY_LINK} to pay the amount of Rs {AMOUNT_TO_BE_PAID} towards cleaning of your septic tank/pit. Thank You. EGOVS

10

After updating trips first time and generating payment

FSM_ADVANCE_APP_CREATE

Dear citizen, Your application reference number for cleaning septic tank/pit is {2}. You have opted to pay an advance amount of Rs.{AMOUNT_TO_BE_PAID}/-. Please click this link {PAY_LINK} to make the payment. You will be notified when an operator is assigned. Thank you for contacting us. EGOVS

  • The above SMS needs to be registered with specific TEMPLATE ID(Eg.'1407169140018862465') for each Localization key from the state Government/Client on their respective SMS portals.

  • Append the TEMPLATE ID at the end of message. Example.

    {
        "code": "FSM_SMS_DSO_INPROGRESS_PAY",
        "message": "Dear citizen, amount of Rs.{AMOUNT_TO_BE_PAID}/- is received towards the payment of cleaning septic tank/pit for reference no. {RECEIPT_NO}. Please click this link {RECEIPT_LINK} to download the receipt.Thank You. Govt. of Punjab|1301157492438182299|1407169140018862465",
        "module": "rainmaker-fsm",
        "locale": "en_IN"
    }
  • Push the sms templates in Localisation. SMS related to OTP:

{
    "code": "sms.login.otp.msg",
    "message": "Dear Citizen, Your Login OTP is %s. Thank You. Govt. of Punjab|1301157492438182299|1407169156622167544",
    "module": "egov-user",
    "locale": "en_IN"
},
{
    "code": "sms.pwd.reset.otp.msg",
    "message": "Dear Citizen, Your OTP for recovering password is %s. Thank You. Govt. of Punjab|1301157492438182299|1407169156626870208",
    "module": "egov-user",
    "locale": "en_IN"
},
{
    "code": "sms.register.otp.msg",
    "message": "Dear Citizen, Your OTP to complete your Registration is %s. Thank You. Govt. of Punjab|1301157492438182299|1407169156632042484",
    "module": "egov-user",
    "locale": "en_IN"
}

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Dear citizen, your application for cleaning septic tank /pit with application number FSM-AND-2023-07-27-003406 is updated and the operator has entered the number of trips: 2. Please click this link to pay the amount of Rs 2000.0 towards cleaning of your septic tank/pit. Thank You. EGOVS

Dear citizen, amount of Rs.2000.0/- is received towards the payment of cleaning septic tank /pit for reference no. 07/2023-24/009469. Please click this link to download the receipt. Thank You. Govt. of Odisha

Dear citizen, your request for cleaning septic tank/pit is completed. Please take some time to rate us using the link . Thank You. Govt. of Odisha

Dear citizen, your request for cleaning the septic tank/pit is cancelled with the reason CITIZEN_DENIED_REQUEST. Please use this link to create a new request if needed. Thank You. Govt. of Odisha

Dear citizen, your request for cleaning the septic tank/pit is rejected with the reason Vehicle is under repair. Please use this link to create a new request if needed. Thank You. Govt. of Odisha

Dear citizen, your application for cleaning septic tank /pit with application number FSM-AND-2023-07-27-003408 is updated and the operator has entered the number of trips: 1. Please click this link to pay the amount of Rs 1000.0 towards cleaning of your septic tank/pit. Thank You. EGOVS

Dear citizen, Your application reference number for cleaning septic tank/pit is 107-FSM-2023-02-15-006749. You have opted to pay an advance amount of Rs.100/-. Please click this link to make the payment. You will be notified when an operator is assigned. Thank you for contacting us. EGOVS

S.No
https://sujog-dev.odisha.gov.in/egov-url-shortening/Q56N2npkX6OKAJ4l
https://sujog-dev.odisha.gov.in/egov-url-shortening/eRX3JK18bW0BAalM
https://sujog-dev.odisha.gov.in/egov-url-shortening/5oyNDr9LJRmnMY6P
https://sujog-dev.odisha.gov.in/egov-url-shortening/d0mgXKeAE8XKLxvb
https://sujog-dev.odisha.gov.in/egov-url-shortening/LM7ROBzx9dOnAXd0
https://sujog-dev.odisha.gov.in/egov-url-shortening/az21kn2R95Gnpwb4
https://qa.digit.org/egov-url-shortening/p8Lvp0