FSM Service

Configuration Details

Make changes in config accordingly and restart the pdf-services.

1 . pdf-service/format-config/fsm-receipt.json

#SM-1265 FSM V1.2: ULB collecting advance Receipt Page · egovernments/configs@57259f7

#SM-1265 pdf Receipt table alignment · egovernments/configs@1e0625e

https://github.com/egovernments/configs/commit/1b3c14bfcf74ec23e30aed1910dfe0d016439543

https://github.com/egovernments/configs/commit/f6f7f513799dfcae80817fe1f1866d0084291006

2 . pdf-service/data-config/fsm-receipt.json

#SM-1265 FSM V1.2: ULB collecting advance Receipt Page · egovernments/configs@ed9220a

https://github.com/egovernments/configs/commit/2a221ad39756c2ca4476c0669c2f4f79c3ce958e

https://github.com/egovernments/configs/commit/a07318256f21240df71f87af21acd3dc56fb1118

https://github.com/egovernments/configs/commit/e307007a6e9f69f32134caac7d3b571411dfa840

egov-persister/fsm-persister.yaml

#807 updating advance amount column · egovernments/configs@413c9d1

https://github.com/egovernments/configs/commit/89ab16cc3c58d161183a58e85d4d9fdbe32a67f5

https://github.com/egovernments/configs/commit/4c3acfe57d9ef6770a814d9e3d8bd88493e5c4bb

Fsm v 1.4 Persister Configuration

  1. sanitation/egov-persister/fsm-persister.yaml - file link

  2. sanitation/egov-persister/vendor-persister.yaml - file link

MDMS Configuration

Add master data in the MDMS service with module name as FSM and restart the egov-mdms-service. Following is a sample master data for Application Channel (Source):

{
    "tenantId": "pb",
    "moduleName": "FSM",
    "ApplicationChannel": [
        {
            "name": "Telephone",
            "code": "TELEPHONE",
            "active": true,
            "citizenOnly":false
        },
        {
            "name": "Counter",
            "code": "COUNTER",
            "active": true,
            "citizenOnly":false
        },
        {
            "name": "Online",
            "code": "ONLINE",
            "active": true,
            "citizenOnly":true
        }
    ]
}

Checklist (To be answered by a citizen while rating):

{
	"tenantId": "pb",
	"moduleName": "FSM",
	"CheckList": [{
			"code": "SPILAGE",
			"active": true,
			"required": true,
			"type": "SINGLE_SELECT",
			"options": [
				"YES",
				"NO",
				"NA"
			]
		},
		{
			"code": "SAFETY_GEARS_USED",
			"active": true,
			"type": "MULTI_SELECT",
			"required": true,
			"options": [
				"EYE_GEAR",
				"HAND_GLOVES",
				"NOSE_MASK"
			]
		},
		{
			"code": "NUMBER_OF_TRIPS",
			"active": true,
			"type": "DROP_DOWN",
			"required": false,
			"options": [
				"1",
				"2",
				"3",
				"4",
				"5",
				"6",
				"7",
				"8",
				"9",
				"10"
			]
		}
	]
}

Configuration (At the application level):

{
    "tenantId": "pb",
    "moduleName": "FSM",
    "Config": [
        {
            "code":"noOfTrips",
            "override":true,
            "default":1,
            "active":true,
            "description":"override:true indicates, noOfTrips poperty is allowed to override in FSM."
        },
        {
            "code":"additionalDetails.tripAmount",
            "override":false,
            "active":true,
            "description":"override:true indicates, tripAmount poperty is allowed to override in FSM."
        },
        {
            "code":"slumName",
            "override":true,
            "active":true,
            "description":"override:true indicates, tripAmount poperty is allowed to override in FSM."
        },
        {
            "code":"ALLOW_MODIFY",
            "WFState":"CREATED",
            "override":[
                "propertyUsage",
                "vehicleType",
                "sanitationtype",
                "address.pincode",
                "address.city",
                "address.locality",
                "address.street",
                "address.doorNo",
                "address.landmark",
                "pitDetail"
            ],
            "active":true,
            "description":"properties in override allowed to modify when FSM application moving from CREATED Status to next status."
        }
        
    ]
}

FSTP Plant Information (For each city):

{
    "tenantId": "pb",
    "moduleName": "FSM",
    "FSTPPlantInfo": [
        {
            "PlantCode": "AMR001",
            "PlantName": "Amritsar FSTP",
            "active": true,
            "PlantType":"FSTP",
            "PlantLocation":"Amritsar",
            "PlusCode":"JQ2R+7G Khapar Kheri, Punjab",
            "PlantOperationalTimings":"10.00am-08.00pm",
            "PlantOperationalCapacityKLD":"50",
            "ULBS":"pb.jalandhar,pb.amritsar,pb.nayagaon"
        },
        {
            "PlantCode": "MOH002",
            "PlantName": "Mohali SeTPP",
            "active": true,
            "PlantType":"SeTP",
            "PlantLocation":"Mohali",
            "PlusCode":"MPFQ+V2 Sahibzada Ajit Singh Nagar, Punjab",
            "PlantOperationalTimings":"10.00am-06.00pm",
            "PlantOperationalCapacityKLD":"100",
            "ULBS":"pb.mohali,pb.phagwara,pb.nawanshahr,pb.derabassi"
        }
    ]
}

Pit Type (Type of pit):

{
    "tenantId": "pb",
    "moduleName": "FSM",
    "PitType": [
        {
            "name": "Conventional septic tank",
            "code": "CONVENTIONAL_SPECTIC_TANK",
            "active": true,
            "dimension":"lbd"
        },
        {
            "name": "Septic tank with soak pit",
            "code": "SEPTIC_TANK_WITH_SOAK_PIT",
            "active": true,
            "dimension":"dd"
        }
    ]
}

Property Type:

{
  "tenantId": "pb",
  "moduleName": "FSM",
  "PropertyType": [
    {
      "name": "Residential",
      "code": "RESIDENTIAL",
      "active": true,
      "minAmount":"100",
      "maxAmount":"500"
    },
     {
      "name": "Independent House",
      "code": "RESIDENTIAL.INDEPENDENT_HOUSE",
      "active": true,
      "propertyType": "RESIDENTIAL",
      "minAmount":"100",
      "maxAmount":"300"
    },
    {
      "name": "Apartment",
      "code": "RESIDENTIAL.APARTMENT",
      "active": true,
      "propertyType": "RESIDENTIAL",
      "minAmount":"400",
      "maxAmount":"600"
    },
    {
      "name": "Row Houses",
      "code": "RESIDENTIAL.ROW_HOUSES",
      "active": true,
      "propertyType": "RESIDENTIAL",
      "minAmount":"700",
      "maxAmount":"900"
    },
    {
      "name": "Commercial",
      "code": "COMMERCIAL",
      "active": true,
      "minAmount":"2000",
      "maxAmount":"5000"
    },
    {
      "name": "Community Toilets",
      "code": "COMMERCIAL.COMMUNITY_TOILETS",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"1000",
      "maxAmount":"1200"
    },
    {
      "name": "Hotel",
      "code": "COMMERCIAL.HOTEL",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"1300",
      "maxAmount":"1500"
    },
    {
      "name": "Restaurant",
      "code": "COMMERCIAL.RESTAURANT",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"1600",
      "maxAmount":"1800"
    },
    {
      "name": "Shopping Mall",
      "code": "COMMERCIAL.SHOPPING_MALL",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"1900",
      "maxAmount":"2100"
    },
    {
      "name": "Community hall",
      "code": "COMMERCIAL.COMMUNITY_HALL",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"2200",
      "maxAmount":"2500"
    },
    {
      "name": "Bank",
      "code": "COMMERCIAL.BANK",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"2600",
      "maxAmount":"2800"
    },
    {
      "name": "Private office",
      "code": "COMMERCIAL.PRIVATE_OFFICE",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"2900",
      "maxAmount":"3200"
    },
    {
      "name": "Market",
      "code": "COMMERCIAL.MARKET",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"3300",
      "maxAmount":"3500"
    },
    {
      "name": "Hostel",
      "code": "COMMERCIAL.HOSTEL",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"3600",
      "maxAmount":"3900"
    },
    {
      "name": "Warehouse",
      "code": "COMMERCIAL.WAREHOUSE",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"400",
      "maxAmount":"4200"
    },
    {
      "name": "Petrol pumps",
      "code": "COMMERCIAL.PETROL_PUMPS",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"4300",
      "maxAmount":"4500"
    },
    {
      "name": "Resort",
      "code": "COMMERCIAL.RESORT",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"4600",
      "maxAmount":"4800"
    },
    {
      "name": "Theme park",
      "code": "COMMERCIAL.THEME_PARK",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"4900",
      "maxAmount":"5100"
    },
    {
      "name": "Sports center",
      "code": "COMMERCIAL.SPORTS_CENTER",
      "active": true,
      "propertyType": "COMMERCIAL",
      "minAmount":"5200",
      "maxAmount":"5500"
    },
     {
      "name": "Institutional",
      "code": "INSTITUTIONAL",
      "active": true,
      "minAmount":"1000",
      "maxAmount":"3000"
    },
     {
      "name": "Temple",
      "code": "INSTITUTIONAL.TEMPLE",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"5600",
      "maxAmount":"5900"
    },
     {
      "name": "Mosque",
      "code": "INSTITUTIONAL.MOSQUE",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"6000",
      "maxAmount":"6200"
    },
     {
      "name": "Church",
      "code": "INSTITUTIONAL.CHURCH",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"6300",
      "maxAmount":"6500"
    },
     {
      "name": "Gurudwara",
      "code": "INSTITUTIONAL.GURUDWARA",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"6600",
      "maxAmount":"6800"
    },
     {
      "name": "Monastery",
      "code": "INSTITUTIONAL.MONASTERY",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"6900",
      "maxAmount":"7200"
    },
     {
      "name": "School",
      "code": "INSTITUTIONAL.SCHOOL",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"7300",
      "maxAmount":"7500"
    },
     {
      "name": "College",
      "code": "INSTITUTIONAL.COLLEGE",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"7600",
      "maxAmount":"7900"
    },
     {
      "name": "University",
      "code": "INSTITUTIONAL.UNIVERSITY",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"8000",
      "maxAmount":"8200"
    },
     {
      "name": "Anganwadi",
      "code": "INSTITUTIONAL.ANGANWADI",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"8300",
      "maxAmount":"8500"
    },
     {
      "name": "Training Institutes",
      "code": "INSTITUTIONAL.TRAINING_INSTITUTES",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"8600",
      "maxAmount":"8800"
    },
     {
      "name": "Hospital",
      "code": "INSTITUTIONAL.HOSPITAL",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"8900",
      "maxAmount":"9200"
    },
     {
      "name": "Nursing home",
      "code": "INSTITUTIONAL.NURSING_HOME",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"9300",
      "maxAmount":"9500"
    },
     {
      "name": "Community health center",
      "code": "INSTITUTIONAL.COMMUNITY_HEALTH_CENTER",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"9400",
      "maxAmount":"9600"
    },
     {
      "name": "Jail",
      "code": "INSTITUTIONAL.JAIL",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"9700",
      "maxAmount":"1000"
    },
     {
      "name": "Police station",
      "code": "INSTITUTIONAL.POLICE_STATION",
      "active": true,
      "propertyType": "INSTITUTIONAL",
      "minAmount":"10100",
      "maxAmount":"10500"
    }
  
  ]
}

Slums (Mapped to the locality of the city):

{
	"tenantId": "pb",
	"moduleName": "FSM",
	"Slum": [{
			"code": "SL0001",
			"active": true,
			"name": "Kathagada juanga sahi",
			"locality": "SUN20"
		},
		{
			"code": "SL0002",
			"active": true,
			"name": "Kathagada Parbatia Sahi",
			"locality": "SUN20"
		},
		{
			"code": "SL0003",
			"active": true,
			"name": "Gangadhar Sahi",
			"locality": "SUN35"
		},
		{
			"code": "SL0004",
			"active": true,
			"name": "Pandab Nagar",
			"locality": "SUN35"
		},
		{
			"code": "SL0005",
			"active": true,
			"name": "Haridakhandi Harijana sahi",
			"locality": "SUN35"
		},
		{
			"code": "SL0006",
			"active": true,
			"name": "Haridakhandi Kadalibada Sahi",
			"locality": "SUN55"
		},
		{
			"code": "SL0007",
			"active": true,
			"name": "Haridakhandi Bada sahi",
			"locality": "SUN55"
		},
		{
			"code": "SL0008",
			"active": true,
			"name": "Haridakhandi Redika Sahi",
			"locality": "SUN55"
		},
		{
			"code": "SL0009",
			"active": true,
			"name": "Golapali Sahi",
			"locality": "SUN18"
		},
		{
			"code": "SL0010",
			"active": true,
			"name": "Surya Nagar",
			"locality": "SUN18"
		},
		{
			"code": "SL0011",
			"active": true,
			"name": "Damba Sahi",
			"locality": "SUN18"
		},
		{
			"code": "SL0012",
			"active": true,
			"name": "Raju Dhoba Sahi",
			"locality": "SUN08"
		}
	]
}

PaymentType (Payment preference type):

{
    "tenantId": "pb",
    "moduleName": "FSM",
    "PaymentType": [
        {
            "name": "Pay Now",
            "code": "PRE_PAY",
            "active": true
        },
        {
            "name": "Pay on Service",
            "code": "POST_PAY",
            "active": true
        }
    ]
}

data/pg/FSM/ReceivedPaymentType.json

https://github.com/egovernments/egov-mdms-data/commit/4c028a70ccb715df9574d86dc99d11d93057d30e

https://github.com/egovernments/egov-mdms-data/commit/5a190371c2305131eac40b87b41c7b3f0eef092c

data/pg/FSM/CommonFieldsConfig.json

https://github.com/egovernments/egov-mdms-data/commit/4fac292e055665e5fbe4bfeaa7991c574a2289dc

FSM Persister YML

Integrate following below changes in fsm-persister.yml https://github.com/egovernments/configs/commit/634a4fdd842ec69bdf735e8c985e36499661512f

data/pb/BillingService/BusinessService.json

Update BusinessService.json · egovernments/egov-mdms-data@96cd829

data/pb/DIGIT-UI/RoleStatusMapping.json

#SM-528 updating the status role for fsm collector · egovernments/egov-mdms-data@0d4b0c7

data/pb/BillingService/BusinessService.json

#SM-1435 added minAmountpayable in fsm · egovernments/egov-mdms-data@13e867b

data/pb/amritsar/FSM/ZeroPricing.json

https://github.com/egovernments/egov-mdms-data/commit/bccf684bd1343b3d280c1b87b1f03dcf62c96159

https://github.com/egovernments/egov-mdms-data/commit/7f3e6a02fc62bfdd9ee38dce2da9572ca9885866

data/pb/ACCESSCONTROL-ACTIONS-TEST/actions-test.json

https://github.com/egovernments/egov-mdms-data/commit/06a1bcaca5693a6037cce52eecd53083dd6bd26fDashboard Analytics Configuration

Following are the changes that need to be integrated in dashboard-analytics, and restart the “dashboard-analytics” service

egov-dss-dashboards/dashboard-analytics/ChartApiConfig.json

https://github.com/egovernments/configs/commit/2ae2feecd343d17b908820b86664cee38293a719

https://github.com/egovernments/configs/commit/18e547df409b625b0934e4dc7251590c5f834f83

https://github.com/egovernments/configs/commit/f05d41d983a9ec5381183d3f26497dc2295ad169

https://github.com/egovernments/configs/commit/47c3592252b4236b9a785adf6dd7d0b4dd66e482

https://github.com/egovernments/configs/commit/5b716c195766a573fb542e41d3ca94b54b6aa248

egov-dss-dashboards/dashboard-analytics/MasterDashboardConfig.json

https://github.com/egovernments/configs/commit/c1c4b2ed5e5eb1b153c2648c3307f006566a5a6b

egov-indexer/egov-vehicle.yaml

https://github.com/egovernments/configs/commit/3d9faae0f42550a4e15dcad69630846ba0482de8

Fsm v1.4 MDMS Configuration

  1. data/pg/FSM/SanitationWorkerEmployer.json - file link

  2. data/pg/FSM/SanitationWorkerEmploymentType.json - file link

  3. data/pg/FSM/SanitationWorkerFunctionalRoles.json - file link

  4. data/pg/FSM/SanitationWorkerSkills.json - file lin

  5. inbox v2 mdms changes

 {
      "module": "fsm",
      "index": "fsm-application",
      "allowedSearchCriteria": [
        {
          "name": "tenantId",
          "path": "Data.tenantId.keyword",
          "isMandatory": false,
          "operator": "EQUAL"
        },
        {
          "name": "status",
          "path": "Data.currentProcessInstance.state.uuid.keyword",
          "isMandatory": false
        },
        {
          "name": "mobileNumber",
          "path": "Data.mobileNumber.keyword",
          "isMandatory": false
        },
        {
          "name": "locality",
          "path": "Data.locality.keyword",
          "isMandatory": false
        },
        {
          "name": "assignee",
          "path": "Data.currentProcessInstance.assignes.uuid.keyword",
          "isMandatory": false
        },
        {
          "name": "applicationNos",
          "path": "Data.applicationNo.keyword",
          "isMandatory": false,
          "operator": "WILDCARD"
        },
        {
          "name": "fromDate",
          "path": "Data.auditDetails.createdTime",
          "isMandatory": false,
          "operator": "GTE"
        },
        {
          "name": "toDate",
          "path": "Data.auditDetails.createdTime",
          "isMandatory": false,
          "operator": "LTE"
        }
      ],
      "sortBy": {
        "path": "Data.@timestamp",
        "defaultOrder": "DESC"
      },
      "sourceFilterPathList": [
        "Data.currentProcessInstance",
        "Data.auditDetails",
        "Data.additionalDetails",
        "Data.tenantId",
        "Data.applicationNo",
        "Data.workflow",
        "Data.locality"
      ]
    }

Business Service/Workflow Configuration

Create businessService (workflow configuration) using the /businessservice/_create. Following is the product configuration for FSM:

{
  "RequestInfo": {
    "apiId": "Rainmaker",
    "action": "",
    "did": 1,
    "key": "",
    "msgId": "20170310130900|en_IN",
    "requesterId": "",
    "ts": 1513579888683,
    "ver": ".01",
    "authToken": "{{devAuth}}",
    "userInfo": {
      "id": 73,
      "userName": null,
      "name": null,
      "type": "EMPLOYEE",
      "mobileNumber": null,
      "emailId": null,
      "roles": [
        {
          "id": 2,
          "name": "Customer Support Representative",
          "code": null,
          "tenantId": null
        }
      ],
      "tenantId": null,
      "uuid": "uuid"
    }
  },
  "BusinessServices": [
        {
            "tenantId": "pb",
            "businessService": "FSM",
            "business": "fsm",
            "businessServiceSla": 172800000,
            "states": [
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": null,
                    "applicationStatus": null,
                    "docUploadRequired": false,
                    "isStartState": true,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "action": "APPLY",
                            "nextState": "PENDING_APPL_FEE_PAYMENT",
                            "roles": [
                                "FSM_CREATOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "action": "CREATE",
                            "nextState": "CREATED",
                            "roles": [
                                "CITIZEN"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CREATED",
                    "applicationStatus": "CREATED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "action": "REJECT",
                            "nextState": "REJECTED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "action": "SUBMIT",
                            "nextState": "PENDING_APPL_FEE_PAYMENT",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "PENDING_APPL_FEE_PAYMENT",
                    "applicationStatus": "PENDING_APPL_FEE_PAYMENT",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "action": "REJECT",
                            "nextState": "REJECTED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "action": "SENDBACK",
                            "nextState": "CREATED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "action": "PAY",
                            "nextState": "ASSING_DSO",
                            "roles": [
                                "CITIZEN",
                                "FSM_COLLECTOR"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "ASSING_DSO",
                    "applicationStatus": "ASSING_DSO",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "action": "ASSIGN",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "DSO_REJECTED",
                    "applicationStatus": "DSO_REJECTED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_REJECTED",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_REJECTED",
                            "action": "REASSING",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_REJECTED",
                            "action": "SENDBACK",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "DSO_INPROGRESS",
                    "applicationStatus": "DSO_INPROGRESS",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "SENDBACK",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "DECLINE",
                            "nextState": "ASSING_DSO",
                            "roles": [
                                "FSM_DSO",
                                "FSM_EDITOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "COMPLETED",
                            "nextState": "CITIZEN_FEEDBACK_PENDING",
                            "roles": [
                                "FSM_DSO",
                                "FSM_EDITOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "DSO_INPROGRESS",
                            "action": "REASSING",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "PENDING_DSO_APPROVAL",
                    "applicationStatus": "PENDING_DSO_APPROVAL",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "DSO_REJECT",
                            "nextState": "DSO_REJECTED",
                            "roles": [
                                "FSM_DSO"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "DSO_ACCEPT",
                            "nextState": "DSO_INPROGRESS",
                            "roles": [
                                "FSM_DSO"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
                            "currentState": "PENDING_DSO_APPROVAL",
                            "action": "REASSING",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "COMPLETED",
                    "applicationStatus": "COMPLETED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": true,
                    "isStateUpdatable": false
                },
                {
                    "sla": null,
                    "state": "REJECTED",
                    "applicationStatus": "REJECTED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": true,
                    "isStateUpdatable": false,
                    "actions": null
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CANCELED",
                    "applicationStatus": "CANCELED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": true,
                    "isStateUpdatable": false,
                    "actions": null
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CITIZEN_FEEDBACK_PENDING",
                    "applicationStatus": "CITIZEN_FEEDBACK_PENDING",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": false,
                    "actions": [
                        {
                            "tenantId": "pb",
                            "currentState": "CITIZEN_FEEDBACK_PENDING",
                            "action": "RATE",
                            "nextState": "COMPLETED",
                            "roles": [
                                "CITIZEN"
                            ]
                        }
                    ]
                }
            ]
        }
    ]
}

For post-pay new business service, FSM_POST_PAY_SERVICE has been created. Create businessService (workflow configuration) using the /businessservice/_create. Following is the product configuration for FSM_POST_PAY_SERVICE:

{
  "BusinessServices": [
        {
            "tenantId": "pb",
            "businessService": "FSM_POST_PAY_SERVICE",
            "business": "fsm",
            "businessServiceSla": 172800000,
            "states": [
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": null,
                    "applicationStatus": null,
                    "docUploadRequired": false,
                    "isStartState": true,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
							"currentState": null,
                            "action": "APPLY",
                            "nextState": "ASSIGN_DSO",
                            "roles": [
                                "FSM_CREATOR_EMP"
                            ]
                        },
                        {
                            "tenantId": "pb",
							"currentState": null,
                            "action": "CREATE",
                            "nextState": "CREATED",
                            "roles": [
                                "CITIZEN"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "CREATED",
                    "applicationStatus": "CREATED",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
							"currentState": "CREATED",
                            "action": "REJECT",
                            "nextState": "REJECTED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
							"currentState": "CREATED",
                            "action": "SUBMIT",
                            "nextState": "ASSIGN_DSO",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                
                {
                    "tenantId": "pb",
                    "sla": null,
                    "state": "ASSIGN_DSO",
                    "applicationStatus": "ASSIGN_DSO",
                    "docUploadRequired": false,
                    "isStartState": false,
                    "isTerminateState": false,
                    "isStateUpdatable": true,
                    "actions": [
                        {
                            "tenantId": "pb",
							"currentState": "ASSIGN_DSO",
                            "action": "CANCEL",
                            "nextState": "CANCELED",
                            "roles": [
                                "FSM_ADMIN"
                            ]
                        },
                        {
                            "tenantId": "pb",
							"currentState": "ASSIGN_DSO",
                            "action": "ASSIGN",
                            "nextState": "PENDING_DSO_APPROVAL",
                            "roles": [
                                "FSM_EDITOR_EMP"
                            ]
                        }
                    ]
                },
                {
                    "tenantId": "pb",